Customer Excellence Specialist
il y a 2 semaines
Le poste
About the job As a Customer Excellence Specialist , you will be the first person our clients speak to, and will need to demonstrate technical and interpersonal skills to understand and respond to their questions.Profil recherché
Passionate about cloud technologies Driven by providing excellent customer experience Excellent technical knowledge in building, deploying and maintaining cloud services Experience using Operating Systems, Linux systems and virtualization systems Solid understanding of network administration and IP management Analyze, understand and diagnose complex technical problems Very good command of English Listen to and analyze problems faced by customers (business and personal use) to find the best solutions Test Scaleway's innovative products in order to better explain them to our customers Develop your technical expertise on complex use cases alongside product teams Put forward solutions and participate in the improvement of technical diagnostics by closely following changes and innovations in the cloud sector Give clients an excellent customer experience by guiding and advising them, and be proactive in searching for the best solution to meet their needs Focus on our customer commitments, you will be an ambassador of the Scaleway brand This position can be based in our offices either in Paris or Lille (France), partial/full remote is possible We treat every candidate equally in our recruitment process. Even if you don't meet 100% of the job's requirements, we encourage you to apply and tell us why you would be a good fit Questions about this job? , our Recruitment Team Lead, would be happy to answer your questions.????Scaleway is a #singular place and we're looking for #singular people. If you like what you see here and you've got a story to tell, we'd love to hear from you . About Scaleway Scaleway is one of the fastest growing infrastructure companies in the world building next generation cloud services. We offer a full spectrum of services such as public cloud services, private infrastructures and colocation and dedicated servers. We are present in 160 countries, with more than 350 employees representing 18 nationalities. We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.Find out more about working with us on .-
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