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Inside Sales Representative France
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Inside Sales Representative
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Regional Inside Sales Manager
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Inside Sales Representative
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Senior Programme Lead
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Senior Programme Lead
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Inside Sales Engineer for Mechanical Solutions
il y a 1 mois
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Inside Sales
Il y a 3 mois
We are a tech company with a human approach
- Strong company culture fueled by 700+ Malters from 40 countries
- Offices and teams in France, Germany, Spain, Belgium, United Kingdom, the Netherlands, Switzerland and the Middle East
- Committed to equality and diversity (50% of people managers are women)
- Strong career path policies allowing all Malters to develop and grow equally
- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France
- Recognized twice by LinkedIn as one of the best startups to work at
This position will enable you to BE the voice and spirit of Malt to our new German customers.
The Inside Sales Support is a key position, a real "customer switch", and takes care of all new customers looking for freelancers.
Proactive, you are able to personify your clients and to help them to get the best solution and service for their needs.
You are the first point of contact for all new German customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business) customers.
At Malt, the Inside Sales Support team interacts with "hot" prospects who already have a written project : your role is therefore to bring value directly to your customers and to dig deeper
Key responsibilities
- Moderate and qualify clients' opportunities by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes)
- Answer inbound requests from your clients
- Understand your clients and their current projects to detect and anticipate their needs.
- Convert as many opportunities as possible by helping your clients in their initial research and their use of the platform.
- Help your clients in their search for freelancers and help them to discover the best profiles.
- Collecting customer feedback and interpreting IT to propose improvements to the platform.
- Working with our product team on our own CRM to improve the team's efficiency on a daily basis.
- You are native German speaker.
- You are studying at a business school or similar and are looking for an entrylevel position
- You already have experience in a sales department.
- You are very proactive, organized and responsible, you know how to work in total autonomy.
- You have excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers.
- English is necessary to communicate with our Englishspeaking colleagues and our international clients.
- First call with Chloé (our Talent Acquisition Manager), to better understand your background, aspirations and answer your questions (20 minutes)
- Interview with Xavier our Head of Self Service to discuss your experience and the role in more detail minutes)
- Then, you'll present a business case to Xavier and Hannes, the Head of SMB DACH
- Your profile is validated, and will welcome you in our Parisian office in January 2024
- Onboarding : Before easing into your new role, you'll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity : Every Malter is entitled to stock options
- Lunch vouchers (legal benefit) : €9/day on your Swile card.
- Transportation (legal benefit) : 50% reimbursement (any type of transport)
- RTT : From 8 to 12 days off
- Sports : company participation to a Gymlib membership
- Malt sabbatical : After three years, every Malter is entitled to a one month paid sabbatical leave.
- Free books : If you're interested in learning more about any topic relevant to Malt's business, just tell us the books you'd like to read, and we'll order them for youwithout any questions asked or approval processes to follow.
- Remote work : Hybrid remote policy
- Annual team building events
