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il y a 3 semaines
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il y a 4 semaines
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il y a 1 semaine
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il y a 2 semaines
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Clichy, Île-de-France ENGINEERINGUK Temps pleinB2B eProcurement Solutions Consultant for Amazon Business Professional ServicesAbout the RoleWe are seeking a Senior Solution Consultant to join our Amazon Business Professional Services team in Paris. As a Senior Solution Consultant, you will work with B2B customers to assess their business and technical requirements, providing expert advice on how to...
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Clichy, Île-de-France Amazon EU SARL (FR) Temps pleinAbout the RoleAs a Senior Solution Consultant for Amazon Business Professional Services, you will play a key role in helping our business customers succeed in their procurement journey. Your expertise will be instrumental in understanding their needs and requirements, and providing tailored solutions to meet their goals.Key Responsibilities- Engage with...
Consultant Senior ITIL
Il y a 3 mois
Le client est un acteur majeur du luxe et des cosmétiques.
L'équipe Cyber & Service Delivery souhaite se renforcer avec l'arrivée d'un consultant senior ITIL / ITSM pour:
1) S'assurer du déploiement et de l'adoption des processus ITSM au sein de l'organisation, à savoir:
- Incident management
- Problem management
- Change management
- Knowledge management
- Service Request management
- Service Level management
- Service Configuration management
2) Animer la communauté SDM de l'organisation sur l'ensemble de ces sujets ITSM
3) Travailler sur l'amélioration continue de ces processus et participer de manière pro-active à la communauté ITSM WW
4) Mettre en place les dashboards ServiceNow / PowerBI de suivi des indicateurs ITSM
5) Participer à l'élaboration des présentations et Steering Committee relatifs à l'ITSM