AI-Powered Customer Support Engineer
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LumApps SAS in Lyon is seeking a customer support specialist who will respond to requests, diagnose issues, and help users maximize the platform’s value. You will work with French and English speakers, collaborate across teams, and participate in automation efforts to improve first-contact resolution.
The role offers a hybrid model in France, with 2 days in the office and 3 days remote, comprehensive onboarding, and ongoing training to grow your skills within a dynamic employee experience