Senior AI Care Ops Leader

Brevo in France is seeking a Finance Sales Administration professional to manage billing matters, support the sales team, and ensure cash collection is aligned with accounting rules. You will help maintain trust-based client relationships and contribute to accurate revenue reporting in a dynamic, high-growth environment.Join a Unicorn-backed company that...

Quodagis Consulting, située à Paris, recherche un Consultant ServiceNow pour intégrer son équipe et superviser les infrastructures SI. Vous serez responsable de l'administration ServiceNow, du suivi des processus opérationnels et de la gestion de projets variés.Le candidat idéal possède plus de 5 ans d'expérience, une certification ITIL et une...

Role & impactAt Evaneos, we believe that travel can be a force for good, more responsible and more authentic, for those who experience it and for the destinations that welcome them. As our community of travelers grows, so does our commitment to delivering seamless, effortless support at every stage of their journey. We're looking for a Customer Ops &...

Qonto in Paris is seeking a Lead Banking Operations, Cards to keep card disputes and fraud under control across Qonto’s European markets. You’ll lead a 7-person team and run the full chargeback chain, guiding strategy with automation and AI, under the guidance of Justine, Head of Banking Operations Payments.You’ll collaborate with Customer Care, AML &...

As part of our growth, we are looking for our next Senior Customer Care Director to lead and grow a portfolio of strategic Onepilot clients. Reporting directly to Lucas, COO, you will oversee a team of Account Managers and ensure operational excellence across your portfolio. As the senior point of contact for our customers, you will combine strategic account...

Air Liquide HR is seeking a Global Process Owner to harmonize and optimize Customer Care processes worldwide. You will drive end-to-end ownership, design scalable, technology-enabled processes and lead international transformation initiatives in a matrix organization.The role requires senior expertise in BPM/Lean/Six Sigma, strong executive communication,...

Making preventive health the default for every human in EuropeThe missionAt Lucis, we believe healthcare should be preventive, not reactive. We’re building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here.The roleHealth is complex, personal, and deeply important to our...

Evaneos is seeking a Customer Ops & Self-Service Lead to drive operational excellence across Customer Care, scaling with technology, data and AI while keeping traveler satisfaction at the center.You will oversee KPIs, processes, and tools, manage two direct reports, and collaborate with Product, Tech and Marketing to optimize deflection, self-service, and...

Our mission and customers:We are creating the freedom for SMEs to succeed by delivering Europe\'s leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75...