Senior Enterprise CSM

Il y a 1 jour

Paris, Île-de-France Gorgias Temps plein 70 000 € - 100 000 € Contrat

Gorgias is seeking an experienced Enterprise Customer Success Manager to lead a book of 70–80 ecommerce clients. You will partner with Sales, Product, and Support to drive adoption, automation, and long-term value, while maintaining health scores and renewals.

You’ll guide customers through AI-enabled workflows, collaborate on product improvements, and ensure alignment with business goals. Fluency in French and strong communication are essential.