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Information Technology Support Specialist
Il y a 2 mois
Job Description
We are looking for an IT DSP (delivery supplier) technical support engineer to provide technical support and solutions to package delivery agents.
Main Responsibilities
- Provide technical support and training to delivery suppliers;
- Solve technical problems encountered in the delivery system to ensure a smooth delivery process;
- Assist the team in technical solution formulation and demonstration;
- Participate in the testing and evaluation of the delivery system and provide improvement suggestions;
- Write and maintain technical support documents and knowledge base;
- Track and analyze the development trend of delivery technology and provide technical guidance to the company;
Job Requirements
- Logistics management, information technology or related majors;
- Work experience in logistics or delivery system technical support;
- Familiar with the working principles of logistics and delivery management systems;
- Have system debugging and troubleshooting capabilities;
- Excellent communication skills and customer service awareness;
- Ability to work independently and solve complex technical problems;
Preferred Conditions
- Work experience in the logistics industry;
- Familiar with delivery management systems and related technologies.
Work Location
10 Rue Eugène Pottier, 95670 Marly-la-ville
