Customer Retention Specialist

Title: Academy - Retention Specialist Location: JP Requisition ID: 126498 Job SummaryRetention Specialist is responsible for install base management of the existing customers in the effort to retain (as primary focus) and grow customer base. The role executes in line with GTM strategies and initiatives to grow revenue generated from customer retention...

Vos missions Votre mission principale sera d'être le point de contact privilégié des clients souhaitant quitter l'aventure Doctolib pour diverses raisons. Il VOUS faudra comprendre, écouter, et analyser, pour convaincre nos praticiens de rester parmi nous. Deux missions concrètes: Analyser les demandes de résiliation, en décrypter les raisons afin de...

Ledger Paris, FrancePosted 1 hour ago Permanent Competitive **We're making the world of digital assets accessible and secure for everyone.** **Join the mission.** Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world's crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with...

**We're making the world of digital assets accessible and secure for everyone.** **Join the mission.** Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a...

**Customer Service Specialist**: **Customer Service Spécialiste**: Description du poste de travail: TFS - Centralisation de tous les TFS du groupe (UK, France, Italy et l´Espagne) - Control et renouvellement de TFS (Europe + UK) - Ouverture de nouveau TFS (support au différent site sur ce sujet) - Obtention garantie financière à travers Tradebe...

**Description du poste**: Horace s’agrandit et recherche un(e) Head of Retention & CRM pour agrandir la team Growth. Les responsabilités de la team Growth sont de développer et mettre en place la stratégie de croissance pour Horace.co via l’acquisition de trafic et la rétention. **Responsabilités**: Au sein de l’équipe Growth et rattachée à la...

**Dental Monitoring** is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our team! Dental Monitoring in a few words? A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support for patients and practitioners. A Tech company in full growth, always...

L'équipe Customer SupportL'équipe Customer Support est composée de 10 personnes et a pour rôle de fournir la meilleure expérience de service à nos client·es en résolvant leurs problèmes et en répondant à leurs questions conformément à nos SLA.Leur mission est d'apporter un support omnicanal à nos client·es - par téléphone, chat, email, FAQ -...

Dental Monitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team! **What are the value added of Dental Monitoring’s solutions for its clients** ✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform ✦ DentalMonitoring brings the...

Overview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist .  As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...

Overview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist .  As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...

About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

We are seeking a dedicated Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will be responsible for resolving customer inquiries, providing information about products and services, and maintaining high customer satisfaction levels.Responsibilities:- Respond to customer inquiries via phone, email, and chat.-...

SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. ***Specialist Customer...

Role Summary: The Customer Success role is a key component of GTT’s effort to ensure that everything we do is focused on our customers. This role builds a deep understanding of the customer’s priorities and assures that they are receiving the value they expect. You will build lasting relationships with our most important clients from successful launches...

**Job Description**: Client Engagement Specialist The Client Engagement Specialist (CES) is responsible for managing all renewal aspects of the relationship with a defined set of customers. The Client Engagement Specialist is responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts...

Critères de l'offre Description du poste **You'll be responsible for**: Responding to customer inquiries across communication channel (CRM and phone) Analysing and investigating the details of the customer's inquiry and make the necessary research to respond accurately and completely while maintaining SecuTix Processes and Policy Ensuring that escalated...

**Paris** **Marketing - 11003 - Demand Generation /** **Full Time** **/ Hybrid** - Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human...

**SECUTIX** is a Swiss company delivering a portfolio a SaaS solutions for the event industry. We are on a mission to help cultural, entertainment and sports organizations engage with their fans through our ticketing sales tools and mobile ticketing solution. We are serving more than 150 customer sites with a customer centric attitude and startup...