Client Solutions Lead
Il y a 5 mois
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo?
Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunities and solutions to exceed their expectations, helping to scale investment.
We have an opening for a Client Solutions (CS) Lead who will be responsible for driving projects and setting processes within the Luxury team. They will be the advocate for their category and work with our product team to find digital media solutions for our customers. They will work with various stakeholders and teams across the organisation both locally and internationally. The CS Lead will support their team on establishing and strengthening key client relationships with a focus on driving revenue, client education and client satisfaction. Success in this position requires strong management skills, a keen focus on client service, strong problem solving skills, the ability to thrive in a fast paced work environment and the ability to support in the development of our custom solutions for advertisers.
- Manage and develop a team of account managers/execs to deliver results against set goals.
**Responsibilities**:
- Support the team to grow relationships with FR clients of all sizes.
- Increase adoption and engagement of TikTok’s auction platform and auction-based tools, providing ongoing technical support and real time analysis.
- Educate the team on how to analyse campaign performance data to offer clients data-driven business insights.
- Investigate and work directly with product and engineering teams to help them troubleshoot client issues during a campaign and improve our advertising offerings.
- Coordinate with product, marketing science and R&D teams etc. internally to ensure a smooth and successful campaign execution.
- Share marketplace feedback and guide our advertising strategy.
- Support the team with regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
- Demonstrate deep analytical ability, and develop great expertise in TikTok’s proprietary metrics, working to constantly evolve how we analyse and communicate data driven insights to our advertisers.
- Guide media, planning, and implementation of campaigns to deliver against Key Performance Indicators.
- Educate other teams on TikTok media offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use.
- Develop and deliver key best practices for the vertical alongside case studies, product implementation knowledge and guides with the product team.
- Build scalable processes for our growing Account Management team.
- Take the initiative and operate with a high degree of autonomy.
**Qualifications**:
**Minimum Qualifications**:
- Management experience of a team
- Demonstrated experience in account management/client services roles in digital marketing
- Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives
- Able to proactively troubleshoot and problem solve quickly through the proper escalation processes
- Ability to analyse data and identify insights to assess support campaign performance
- Experience in performance advertising in a role where you managed significant complexity and scaling challenges
- Knowledge and understanding of tracking, attribution and measurement (Pixel, MMP etc)
**Preferred Qualifications**:
- Biddable network experience a plus
- Proactive attitude with excellent project management, organisational and analytical skills
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
- Working knowledge of Microsoft Office: PowerPoint, Excel and Word
- Famili
-
Client Solutions Lead
il y a 1 mois
Paris, Île-de-France Facebook Temps pleinThe Client Solutions Lead for Facebook's Global Business Group is a strategic and motivated solution-oriented professional who prioritizes our clients in every initiative. In this role, the Lead will collaborate with prestigious global brands and is tasked with cultivating strategic alliances, fostering growth, devising scalable ROI-positive marketing...
-
Lead Client Solutions Architect
il y a 1 mois
Paris, Île-de-France Capgemini Temps pleinSenior Client Solutions Architect - Capgemini Capgemini stands at the forefront of technology and innovation, dedicated to promoting sustainability and inclusivity. We are committed to transforming possibilities, harnessing the power of technology for significant enterprises, and playing a vital role in creating a more sustainable and inclusive future. Key...
-
Senior Client Solutions Lead
il y a 2 semaines
Paris, Île-de-France Amundi IT Services Temps pleinAbout the RoleWe are seeking a highly skilled Senior Service Lead to join our Amundi Technology's CS team. As the main point of contact for our customers, you will be responsible for delivering exceptional service and support to our asset management clients.Key ResponsibilitiesDevelop and maintain strong relationships with our strategic accounts, working...
-
Spécialiste en Génération de Leads
il y a 3 jours
Paris, Île-de-France Lead Discovery GmbH Temps pleinComment Connecter CRM et Génération de Leads? Dans un environnement concurrentiel, la génération de leads est devenue une stratégie essentielle pour alimenter le pipeline de vente. Un bon système de gestion de la relation client (CRM) est indispensable pour gérer les interactions avec les clients existants. Mais comment connecter efficacement le CRM...
-
Spécialiste en Génération de Leads
il y a 3 jours
Paris, Île-de-France Lead Discovery GmbH Temps pleinComment Connecter CRM et Génération de Leads? Dans un environnement concurrentiel, la génération de leads est devenue une stratégie essentielle pour alimenter le pipeline de vente. Un bon système de gestion de la relation client (CRM) est indispensable pour gérer les interactions avec les clients existants. Mais comment connecter efficacement le CRM...
-
Strategic Solutions Leader
il y a 2 semaines
Paris, Île-de-France Insight Temps pleinAbout Insight EnterprisesInsight Enterprises is a leading Solutions Integrator that helps organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through...
-
Leader de l'IT RH chez Arabelle Solutions
il y a 2 semaines
Paris, Île-de-France Arabelle Solutions Temps pleinEn tant que membre clé de l'équipe HRIS et sous la supervision du leader de l'IT pour les applications RH, la communication et le droit, vous serez chargé de gérer et de gérer l'application Workday (RH de base, performance, rémunération, apprentissage, absence) du point de vue de l'IT, en veillant à l'utilisation efficace et...
-
Lead Solution Architect
il y a 1 jour
Paris, Île-de-France Wipro Technologies Temps pleinJob Title: Lead Solution ArchitectWipro Technologies is seeking a highly skilled Lead Solution Architect to join our team. As a key member of our Fullstride Cloud and Infrastructure business for Europe, you will be responsible for creating innovative solutions that help differentiate Wipro in the marketplace.Responsibilities:Design and develop...
-
Lead Solution Architect
il y a 2 jours
Paris, Île-de-France Wipro Temps pleinJob Title: Lead Solution ArchitectWipro is a leading technology services and consulting company that helps clients navigate their digital transformation journey. We are seeking a highly skilled Lead Solution Architect to join our team in Europe.Job SummaryThe successful candidate will be part of our Fullstride Cloud and Infrastructure business, working with...
-
Spécialiste en connexion CRM et Lead Generation
il y a 1 jour
Paris, Île-de-France Lead Discovery GmbH Temps pleinComment connecter efficacement le CRM et la génération de leads?La génération de leads est devenue une stratégie essentielle pour alimenter le pipeline de vente dans un environnement concurrentiel. Un bon système de gestion de la relation client (CRM) est indispensable pour gérer les interactions avec les clients existants. Mais comment connecter...
-
Ingénieur Solution Leader
il y a 2 semaines
Paris, Île-de-France Capgemini Temps pleinDescription de l'entrepriseCapgemini Engineering, leader mondial des services d'ingénierie, rassemble des équipes d'ingénieurs, de scientifiques et d'architectes pour aider les entreprises les plus innovantes dans le monde à libérer leur potentiel. Des voitures autonomes aux robots qui sauvent des vies, nos experts en technologies...
-
Lead HCM Solutions Consultant, Client Focused
il y a 1 mois
Paris, Île-de-France Workday France Temps pleinPosition Overview As a Lead HCM Solutions Consultant at Workday France, you will leverage your extensive knowledge of our products to deliver expert ERP guidance to both the sales team and our clientele. In this role, you will be an integral part of the client-focused team, acting as a co-account manager alongside the sales representatives to assist...
-
Lead Solution Architect
Il y a 2 mois
Paris, France Wipro Temps pleinLead Solution ArchitectWipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Lead Solution Architect
il y a 1 mois
Paris, France Wipro Temps pleinLead Solution ArchitectWipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Lead Solution Architect
il y a 3 semaines
Paris, France Wipro Temps pleinLead Solution Architect Wipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Lead Solution Architect
Il y a 2 mois
Paris, Ile-de-France Wipro Temps pleinLead Solution ArchitectWipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Lead Solution Architect
il y a 3 semaines
Paris, France Wipro Temps pleinLead Solution Architect Wipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Lead Front-end Next.js Et React
il y a 7 jours
Paris, France I-lead Consulting Temps plein**1. Définition de l?Architecture Front-End**: ? Concevoir et implémenter l?architecture Front-End de la solution en utilisant Next.js et React. ? Collaborer étroitement avec le Lead Tech et les équipes de développement pour s?assurer que l?architecture Front-End soit alignée avec l?architecture globale du projet. **2. Développement et...
-
Paris, Île-de-France notre client Temps pleinPrésentation de l'entrepriseNotre client est un acteur majeur dans le domaine des solutions de vidéosurveillance numérique, offrant des systèmes d'enregistrement et de supervision de haute performance. Depuis sa création, l'entreprise a su s'imposer auprès de divers secteurs, allant des collectivités locales aux services publics, en passant par le...
-
Lead Solutions Architect
il y a 1 mois
Paris, Île-de-France Capgemini Temps pleinLead Solutions Architect - Europe RegionIn your capacity as the Lead Solutions Architect for the Europe Region at Capgemini, you will spearhead the Strategic Deal Team to tackle intricate challenges with cutting-edge technological solutions. Your role will involve collaborating with a diverse group of professionals across 12 nations to navigate complexities...