Customer Engagement
il y a 4 semaines
CDI - 1 F/H Customer Engagement & Marketing Digital
SEBIA - Leader mondial du diagnostic biomédical
Basé à 91 Evry-Lisses
Missions:
- Contribuer à la planification, à l'analyse et à la conception de projets de gestion de la relation client basés sur Dynamics 365 Sales, Field Service, le marketing digital et les plateformes web.-
- Travailler avec les équipes internes et externes pour assurer la mise en œuvre réussie des projets, en respectant les délais et les budgets établis-
- Participer à la configuration et au paramétrage de Dynamics 365 pour répondre aux besoins de l'entreprise-
- Travailler sur l’organisation du déploiement de la solution CRM dans diverses filiales à travers le monde.-
- Effectuer des tests et des validations pour garantir la qualité des projets de développement et de déploiement de CRM Dynamics 365-
- Assister l'équipe dans la maintenance et le support des systèmes existants de CRM Dynamics 365.-
- Travailler sur un support de formation pour les utilisateurs du CRM Dynamics 365.-
- Rédiger des rapports de suivi sur l'avancement des projets et les indicateurs de performance clés- Compétences requises pour le poste
- Formation BAC+2/3 en IT, marketing digital ou gestion de projet.
- Intérêt pour les technologies du marketing digital, y compris les logiciels de marketing automation, les outils d'analyse web et les plateformes de gestion de contenu.
- Intérêt pour Dynamics 365 Sales, Field Service, power platform.
- Compétences en résolution de problèmes et en analyse des données.
- Capacité à gérer plusieurs projets simultanément dans un environnement en constante évolution.
- Savoir-être
- Esprit d’équipe,
- Excellentes compétences en communication écrite et orale en français et en anglais.
- Capacité à s'adapter aux différents interlocuteurs
- Savoir prioriser
Package de rémunération intéressant (avantages sociaux compris).
Soyez un acteur de votre carrière et de son évolution.
Si vous souhaitez travailler pour une entreprise dont la mission a du sens et qui vous permettra un épanouissement personnel, rejoignez l’aventure Sebia
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