Customer Support Technician

Il y a 2 mois


Paris, France Digital Realty Temps plein

Vous aimeriez étendre vos compétences en télécommunication et mêler technique et relation client ?

Les valeurs : Customer Focus, Team Work et Results-driven font sens pour vous ?

Si vous répondez OUI, Postulez

**Votre mission**, si vous l’acceptez, sera:

- Réceptionner et trier les demandes d’interventions via les tickets clients
- Commander les matériaux nécessaires à la réalisation des interventions demandées
- Réaliser en temps et en heure les interventions demandées (Cross-connect, redémarrage d’équipements, vérification visuelle, investigation, brassage)
- De clôturer les tickets tout en renseignant rigoureusement vos commentaires en anglais dans l’outil CRM

**Vos Talents qui feront la différence**
- Une expérience en télécommunication
- Un niveau d’Anglais B1 minimum
- Une bonne communication et un bon niveau rédactionnel
- Aisance en informatique

Vous vous êtes reconnu(e) dans la lecture de cette fiche de poste ? Alors plus qu’une action : Postulez



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