Associate Customer Success Specialist

Il y a 7 mois


Paris, France OEConnection Temps plein

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

Position Summary

Acts as a real-time post-sale consultative partner to OEM customers and ensures a positive experience by maximizing value and benefit of product or service offerings. Assists in onboarding support to new customers and introduces best practices.

Job Duties
- Consults across OEM solutions upon post sales completion, responsible for day to day account management.
- Travels to customers on semi-annual basis to build and maintain a trusted partner relationship.
- Collaborates with sales, marketing, customer support and product teams to understand areas of customer dissatisfaction and recommends solutions.
- Provides regular communications with National Accounts and Product on key action items, requests or issues that arise.
- Evaluates processes, procedures and systems and recommends and leads the implementation of quality improvements in collaboration with other stakeholders.

Experience required
- At least 1 year of proven experience in improving account relationships, customer success capacity or in customer support field.
- Requires excellent written and verbal communication skills and ability to resolve the complex client issues.
- Fluency in French and English.
- Preferably has an automotive background working with various clients and related company products.



  • Paris, France Mollie Temps plein

    At Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Associate we are looking for? **Hi, we are Mollie!**: Our mission is creating a greater playing field for everyone. By offering convenient,...


  • Paris, France LeanIX Jobs Temps plein

    LeanIX, an SAP Company enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers. We are looking for a **Customer Success Associate (f/m/d) **to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT...


  • Paris, France LeanIX Jobs Temps plein

    LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1300+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Associate/Manager** to join our growing team and guide customers through their journey, making them successful. Are...


  • Paris, France Databricks Temps plein

    At Databricks we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. Associate Customer Success Engineers at Databricks serve as the trusted technical advisors for our customers. They create value, offer advice, and grow accounts. You will lead technical...


  • Paris, France HqO Temps plein

    **About HqO** As the leader in workplace experience technology, HqO is transforming how people connect with each other and the places they work. The HqO Workplace Experience Platform makes it easy for companies and commercial property teams to create modern workplaces through world-class amenities and services that allow people to thrive and produce the...


  • Paris, France Databricks Temps plein

    At Databricks we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. Associate Customer Success Engineers at Databricks serve as the trusted technical advisors for our customers. They create value, offer advice, and grow accounts. You will lead technical...


  • Paris, France Go1 Europe Temps plein

    **The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...


  • Paris, France Brevo Temps plein

    Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €142M ARR in 2023 (40% growth year on year) and has close to 1,000 employees...


  • Paris, France Workday Temps plein

    Do what you love. Love what you do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities...


  • Paris, France Choco Communications GmbH Temps plein

    **Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it....


  • Paris, France Choco Temps plein

    **Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it....

  • Customer Success Manager

    Il y a 4 mois


    Paris, France UpSlide Temps plein

    **Company Introduction** UpSlide is the number one productivity solution provider for financial services. Our software enables leading firms like Citi, KPMG, and BNP Paribas to automate repetitive work in Microsoft Office and focus on value-generating work instead. We’re scaling up our global business with 140+ employees across offices in New York,...


  • Paris, Île-de-France EBMC Temps plein

    Rejoignez EBMC\Nous recherchons un Spécialiste SAP S/4 HANA Customer Success pour renforcer notre équipe.\

  • Customer Success Specialist

    il y a 12 heures


    Paris 4e, France DataCore Software Temps plein

    **About DataCore Software** DataCore Software is a profitable, global software company that helps more than 10,000 customers worldwide modernize how they store, protect, and access data. The company delivers the industry’s most flexible, intelligent, and powerful software-defined storage (SDS) solutions. The DataCore ONE vision unifies the often-disparate...


  • Paris 2e, France Jobstory Temps plein

    Cette annonce vous est proposée par JobStory pour le compte de Jobstory. Situé à 14 Rue de la Paix, 75002 Paris. Le responsable du Customer Success contribue à faire vivre une expérience unique à nos clients. En tant que Customer Support Specialist, vous pourrez travailler 100% de chez vous. Votre mission principale sera de pro-activement contacter...


  • Paris, France Atlassian Temps plein

    Overview: Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As an Enterprise CSM, you’ll...


  • Paris, France AB Tasty Temps plein

    AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France GTT Communications Temps plein

    Customer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...


  • Paris, France Ledger Temps plein

    **We're making the world of digital assets accessible and secure for everyone. Join the mission.** Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a...


  • Paris, France OEConnection Temps plein

    Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Position Summary Acts as a post-sale consultative partner to OEM customers and ensures a...