Customer Success Manager Team Lead B2B
il y a 2 semaines
**Kel société**:
Nous rejoindre, c’est avant tout:
- Intégrer une scale-up en plein essor,
- S’associer à des projets innovants et engageants,
- Rejoindre une équipe passionnée d’urbanisme et de nouvelles technologies pour vous faire grandir avec nous.
**Kel poste et missions**:
Dans le cadre de son rapide développement, Kel Foncier recrute 1 Customer Success Manager Team Lead/ Responsable de Relation Clients B2B (H/F). Vous êtes le premier point de contact des Clients et devez rendre les Clients heureux. Vos missions sont de:
- Répondre aux questions sur le logiciel Kel Foncier et sur le métier du développement immobilier en transférant les interrogations les plus pointues à la bonne personne
- S’assurer que les Clients utilisent au maximum le potentiel du logiciel Kel Foncier et s’assurer que les meilleures pratiques sont partagées
- Accueillir les nouveaux utilisateurs et les contacter régulièrement
Vous construirez des relations à long terme avec les Clients en augmentant la satisfaction Client, la fidélisation, l’adoption du logiciel et le partage de connaissances.
**Kel profil**:
Expérience solide dans la relation client avec des entreprises de plusieurs années ou dans la vente B2B (Business Developer, Commercial )
A l’aise au téléphone et avec les outils digitaux
Forte capacité d’apprentissage
Première expérience de management d’équipe
**Kel bénéfices**:
- Vous bénéficierez d’un parcours d’intégration et de formation pour maintenir et développer vos compétences.
- Vous pourrez faire une pause dans notre espace détente (jeux vidéo, cartes, constructions, ).
- Vous pourrez déguster vos plats maison dans la salle cuisine toute équipée (avec thé, café et corbeille de fruits à disposition pour vous rebooster).
- Vous pourrez vous maintenir en forme en suivant des cours de cross fit avec un coach certifié sur place ou en allant à la salle de sport à quelques mètres de nos locaux.
**Type d’emploi **: Temps plein, CDI - **Démarrage **:ASAP
**Rémunération **: 40 à 50K€ +prime + remboursement 50% transports en commun + mutuelle
**Localisation des bureaux **: place Lachambeaudie - 75012 Paris (Gare de Lyon)
Type d'emploi : Temps plein, CDI
Salaire : 40 000,00€ à 50 000,00€ par an
Avantages:
- Horaires flexibles
- Participation au Transport
Programmation:
- Du Lundi au Vendredi
- Horaires aménageables
- Périodes de travail de 8 heures
- Travail en journée
Types de primes et de gratifications:
- Primes
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