Sr Account Manager
Il y a 2 mois
**SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.**
**ROLE**:
We are looking for a SR Account Manager to lead senior and junior level relationships with clients and key stake holders.
The role establishes trusted advisor relationships with clients and colleagues, while identifying opportunities for additional revenue growth within the assigned client accounts
**RESPONSIBILITIES**:
- Supports the company’s profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities.
- Acts as the strategic partner to assigned clients by demonstrating a significant understanding on their specific challenges and opportunities. Provides insights and perspectives that support client initiatives and align company services with client needs.
- Develops initiative proposals to capture both account growth and new business opportunities.
- Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice
- Ensure meeting of volume and revenue targets for each account.
- Builds new relationships and nurtures existing relationships with internal and external clients
- Creates strong and effective partnerships, sharing a deep understanding of client needs and specific challenges and opportunities facing those clients. Works with company leaders to develop solutions that that align our services with meeting the company’s need.
- Access and manager risks associated with profitability leakage by researching, understanding, and resolving any identified issues.
- Analyses the performance of the company
- client business relationship, to establish agreed tactical and strategic priorities
- Ensures client retention is maximised by facilitating the delivery of customer tailored solutions to meet client objections and expectations.
- Conducts meeting with existing clients and internal teams, to resolve identified project issues.
- Ensures smooth transition for new clients and attends planning meetings
- Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
- Understands and recommends solutions for business related issues and solutions, whilst generating specific plans that achieve objections.
- Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished.
**SKILLS**:
Batchelors degree in Sales, Marketing, or related field
5+ years Account Management experience in a Creative Design Agency or similar consulting environment; or equivalent combination of experience and education
Ability to develop collaborative with peers and colleagues across the business
Strong analytical, prioritizing, interpersonal and management skills
Self-motivated with a critical attention to detail, deadlines, and reporting
LI-CW1
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
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