Emplois actuels liés à Technical Customer Assurance Manager - Meudon - Hewlett Packard
-
Technical Customer Assurance Manager Personal
Il y a 4 mois
Meudon, France Hewlett Packard Temps pleinBeing part of the HP Customer Support & Services Delivery organization, the Advanced Technical Support and Customer Assurance (ATS&CA) teams provide world class technical elevation and issue resolution along with a proactive Account management. The Technical Customer Assurance Manager will increase customer satisfaction by providing superior post-sales...
-
Technical Account Manager
il y a 5 jours
Meudon, Île-de-France Cast Temps pleinCAST Technical Account ManagerCasting a vision for customer success, we're seeking a seasoned Technical Account Manager to join our team at CAST. As a trusted advisor, you'll be the go-to expert for our biggest and most important clients in France, driving customer satisfaction and growth through strategic partnerships and technical guidance.Key...
-
Technical Account Manager
il y a 7 jours
Meudon, Île-de-France Cast Temps pleinCAST Technical Account ManagerCasting a vision for customer success, we're seeking a seasoned Technical Account Manager to join our team at CAST. As a trusted advisor, you'll be the go-to expert for our biggest clients in France, driving customer satisfaction and growth through strategic partnerships and technical guidance.Key Responsibilities:Develop and...
-
Technical Account Manager
il y a 1 semaine
Meudon, Île-de-France Cast Temps pleinJob DescriptionCasting a Vision for Customer SuccessCasting a vision for customer success is a key role at CAST, where we empower organizations to transform their software development practices. As a Technical Account Manager, you will be a strategic partner and technical advisor for our biggest and most important clients in France.Key...
-
Technical Account Manager
il y a 7 jours
Meudon, Île-de-France Cast Temps pleinCAST Technical Account ManagerCasting a vision for customer success, we're seeking a seasoned Technical Account Manager to join our team at CAST. As a trusted advisor, you'll be instrumental in driving customer satisfaction, growth, and retention.Key Responsibilities:Develop and maintain customer success plans, ensuring alignment with business objectives and...
-
Technical Account Manager
il y a 5 jours
Meudon, Île-de-France Cast Temps pleinCAST Technical Account ManagerCasting a vision for customer success, we're seeking a seasoned Technical Account Manager to join our team at CAST. As a trusted advisor, you'll be instrumental in driving customer satisfaction, growth, and retention.Key Responsibilities:Develop and maintain customer success plans, ensuring clear retention goals and process...
-
Technical Account Manager
il y a 2 jours
Meudon, Île-de-France Cast Temps pleinCAST Technical Account ManagerCAST is the software intelligence category leader, and we're seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be a strategic partner and technical advisor for our biggest and most important clients in France.Key Responsibilities:Ensure top-level customer satisfaction by...
-
Technical Account Manager
il y a 5 jours
Meudon, Île-de-France Cast Temps pleinJob Title: Technical Account ManagerCAST is the software intelligence category leader, and we're seeking a skilled Technical Account Manager to join our team.As a Technical Account Manager, you will be a strategic partner and technical advisor for our biggest and most important clients in France. You will maintain customer relationships, educate our...
-
Technical Account Manager
il y a 1 semaine
Meudon, Île-de-France Cast Temps pleinJob DescriptionCasting a Vision for Customer SuccessCasting a vision for customer success is a key role at CAST, where we empower organizations to transform their software development practices. As a Technical Account Manager, you will be a strategic partner and technical advisor for our biggest and most important clients in France.Key...
-
Technical Account Manager
il y a 1 semaine
Meudon, Île-de-France Cast Temps pleinJob DescriptionCasting a Vision for Customer SuccessCasting a vision for customer success is a key role at CAST, where we empower organizations to transform their software development practices. As a Technical Account Manager, you will be a strategic partner and technical advisor for our biggest and most important clients in France.Key...
-
Technical Account Manager
Il y a 3 mois
Meudon, France MathWorks Temps pleinAs a Technical Account Manager (TAM) you will establish yourself as a trusted advisor to MathWorks’ most strategic automotive customers. Utilizing your technical expertise and by gaining a deep understanding of the customer's workflows, development lifecycle, and business initiatives, your goal is to ensure the customer is receiving maximum benefit from...
-
Technical Account Manager
il y a 2 semaines
Meudon, Île-de-France CAST Software Inc. Temps pleinAbout CAST Software Inc.CAST Software Inc. is a leading provider of software intelligence solutions. Our technology enables organizations to gain a deeper understanding of their custom applications, identifying areas for improvement and optimizing their development processes.Job SummaryWe are seeking a highly skilled Technical Account Manager to join our...
-
Technical Account Manager
il y a 7 jours
Meudon, Île-de-France Cast Temps pleinJob DescriptionCasting a Vision for Customer SuccessCast is seeking a seasoned Technical Account Manager to join our rapidly growing customer success practice. As a strategic partner and technical advisor, you will work closely with our biggest and most important clients in France to ensure their success with our software intelligence solutions.Your mission...
-
Technical Consultant for Personal Systems
il y a 3 semaines
Meudon, Île-de-France HP Development Company, L.P. Temps pleinAbout the RoleWe are seeking a highly skilled Technical Consultant to join our Personal Systems team at HP Development Company, L.P. As a Technical Consultant, you will play a critical role in driving net new business sales into assigned accounts, covering HP's end-user device portfolio of PCs, solutions, and services.Key ResponsibilitiesArchitect and...
-
Personal Systems Technical Consultant for France
il y a 1 jour
Meudon, Île-de-France HP Development Company, L.P. Temps pleinJob Title: Personal Systems Technical Consultant for FranceHP is seeking a highly skilled and experienced Technical Consultant to join our team in France. As a Technical Consultant, you will play a key role in assisting in the drive of net new business sales into assigned accounts, covering HP's end user device portfolio of PCs, solutions, and services.Key...
-
Client Success Manager
il y a 1 mois
Meudon, Île-de-France CAST Software Inc. Temps pleinAbout CAST Software Inc.CAST is recognized as the leader in software intelligence. Our innovative technology offers unparalleled insights into custom applications, providing detailed intelligence about their structure, architecture, transaction flows, cloud readiness, and potential risks. This capability is crucial for accelerating modernization efforts in...
-
France Advanced Technical Support Engineer
Il y a 4 mois
Meudon, France Hewlett Packard Temps plein**Who we are?** HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1...
-
France Advanced Technical Support Engineer
Il y a 3 mois
Meudon, France Hewlett Packard Temps plein**Who we are?** HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1...
-
Cloud Support Engineer
il y a 1 mois
Meudon, Île-de-France DASSAULT SYSTEMES Temps pleinCloud User Success Engineer at Dassault SystèmesAt Dassault Systèmes, known as The 3DEXPERIENCE Company, we provide innovative virtual environments that drive sustainable progress. Our leading-edge solutions revolutionize design, manufacturing, and maintenance processes for our clients. By fostering collaboration, we enhance social innovation and create...
-
Technical Solutions Consultant
il y a 1 mois
Meudon, Île-de-France MathWorks Temps pleinMathWorks operates under a hybrid work model, allowing employees to balance their time between the office and remote work. This approach offers the benefit of face-to-face collaboration with colleagues while also providing flexibility for personal life adjustments. Are you a motivated individual with a background in engineering or sciences who is eager to...
Technical Customer Assurance Manager
Il y a 3 mois
**Who we are?**
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.
**What can we do together?**
Being part of the HP Customer Support & Services Delivery organization, the Advanced Technical Support and Customer Assurance (ATS&CA) teams provide world class technical elevation and issue resolution along with proactive technical Account management.
The Technical Customer Assurance Manager will increase key Commercial Accounts satisfaction by providing superior and dedicated post-sales PC technical support - covering primarily French clients.
To be successful in this role, a Technical Customer Assurance Manager should have excellent PC technical skills and knowledge, as well as interpersonal skills. Ultimately, a good Technical Customer Assurance Manager is tech-savvy, analytical, and well organized.
This individual contributor position is a very visible role with a strong opportunity to work in a dynamic and customer focused environment and interact with multiple HP organizations.
**Customer Support**: Provide exceptional Post-Sales technical support to resolve complex problems and timely product-related responses.
P**roblem-Solving**: Identify and troubleshoot hardware, software, and network issues quickly and efficiently.
**Customer Relations**: Maintain strong customer relationships and ensure high satisfaction levels through effective communication and follow-ups.
**Technical Expertise**: Support the rollout of new hardware, offer procedural documentation, and deliver technical training to customer IT departments.
**Collaboration**: Work collaboratively with HP business units to solve customer problems, analyze performance data, and provide proactive information to maximize system uptime.
**Who you are?**
- Technical Degree in Computer Science
- +6-8 years of work experience
- Expert in PC technical support, Microsoft OS, Intune, and network proficiency.
- Proven success in direct customer interactions and problem resolution.
- Experience working in virtual teams.
- Fluent in French and English; any other language(s) is a plus.
- Project management skills is a plus
- Skills in Microsoft Excel (Pivot Tables) and PowerPoint
**Why joining HP France?**
At HP France, you will be immersed in an inspiring workplace where all our people love to be, collaborate well together and where they can learn, grow and develop professionally as well as personally. We offer empowering responsibilities. You will have the opportunity to evolve through your commitment, your skills and your sense of initiative This position can be the 1st step in a great career within our teams
Joining us also means a great work-life balance and benefits such as meal vouchers, discounts on HP products and more
HP is also committed to an equal opportunities policy, from recruitment to career development. Job offers are open to all, including people with disabilities.
Our promise: To create a diverse and inclusive working environment So, what are you waiting for?
Based in Meudon (tramway T2 stop Brimborion), our campus offers collaborative, creative and ultra-connected open spaces
**#LI-POST
