Customer Success Manager France

il y a 4 jours


Nice, France RC TopCo Temps plein

**About Regiondo**
- We are Regiondo: a dynamic, fast-growing company. While we are headquartered in Munich, we feel like a European company with offices in France, Italy and Romania and teams in several more countries. Just like our customers: tour and activity providers from all over Europe._
- With our innovative software solution and together with our partners Checkfront and Rezdy, we digitize their business and help them sell more: both through their own website and through external portals._

**Our Mission**
- Regiondo will be the most loved and used booking solution for leisure operators in Europe_
- And that is exactly why we are looking for you_
- Regiondo is at the forefront of providing innovative booking software solutions for tour and activity operators worldwide. Our platform empowers businesses to streamline their operations, manage online bookings seamlessly, and expand their reach through multiple sales channels. With a commitment to driving growth and efficiency, Regiondo offers a user-friendly and customizable solution that caters to the diverse needs of the travel and leisure industry._
- Regiondo values:_
- _ Be a trusted guide_
- _ Shape the future_
- _ Be proud of the journey_
- Join our team to be part of a dynamic company that is transforming how businesses in this sector operate and succeed._

**What you will do**
- You will be responsible for establishing and developing the business relationship with our operators and key accounts on a social, structural, and qualitative level.
- You will train, follow and help our operators in the technical implementation of our solution on CMS and sales channels.
- You will support our customers as a reliable consultant. Your responsibility is to ensure the quality and availability of the customer experience.
- You will derive improvement measures from complaints from our customers. In doing so, you will actively participate in improving our software product.
- You will use your friendly attitude to conduct contract renegotiation or up-selling with our customers.
- Occasionally, you will use your talents and skills during trainings or meetings at our operator’s offices.

**What we are looking for**
- You have a professional experience in account management or similar position.
- You are keen to present customers with a product that has real added value - and to make it fit their needs.
- You have a strong affinity for technology (esp. API, HTML/CSS) and digital marketing metrics and tools (esp. Hubspot and Pendo)
- You have an impressively purposeful manner and great commitment.
- You speak French and English on a professional level, further languages would be considered a plus (esp. German,Spanish, Italian, Croatian, Greek, Dutch).
- Past experiences in SaaS companies, especially in the tourism and tours & activities market would be considered as a plus.

**Perks and Benefits**
- A constructive environment with room to learn, excel and impact
- Remote Working and Team building events
- Professional development allowance and recognition program.
- Half-day Fridays during the summer
- _ Work from anywhere_ policy

We’d love for you to join us


  • Stage Customer Success

    Il y a 3 mois


    Nice, France CODAGE Paris Temps plein

    Nice Digital Internship **QUI SOMMES-NOUS ?**: - Nous sommes CODAGE Paris!_ Une Maison de Cosmétologie Contemporaine fondée en 2010 par Amandine & Julien Azencott, frère et sœur, passionnée par les soins de la peau et l'excellence du service client. CODAGE prône la beauté sur-mesure, tout en garantissant la tolérance de ses produits pour tous...


  • Nice, France Amadeus Temps plein

    Job TitleCustomer Success Operations, Senior SpecialistSummary:We are seeking a Business Administrator to manage and enhance our Customer Success Management platform, Totango, to be used by over 250 CSMs within our Travel Unit, initially focusing on Airlines and Travel Sellers, with potential expansion to other business lines. This role is central to...


  • Nice, France Amadeus Temps plein

    Job TitleCustomer Success Management Senior SpecialistSummary:Responsible for managing medium/large customers, supporting them to maximize the value from Amadeus solutions for higher return on their investment and business impact. Customer Success Managers (CSMs) aim to provide additional expertise to support our customers’ business expansion. Responsible...


  • Nice, France Amadeus Temps plein

    Job TitleCustomer Training Development ManagerJob TitleCustomer Training Development ManagerJob DescriptionKey accountabilities:Customer Relationship You will be required to:Act as the single point of contact for Airlines Learning Services for our customersEffectively establish, deepen and sustain key relationships with Customers, Partners, Third Parties to...

  • Customer Service Manager

    il y a 1 mois


    Nice, France Menzies Aviation Temps plein

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** To...


  • Nice, France Navily Temps plein

    **About Navily** With more than 1 million users and 1,000 partner marinas, Navily is the leading boating community in Europe. Created in 2014, the App has quickly become the TripAdvisor of the sea, allowing boaters to find the best anchorages and book berths in marinas easily. Based in Nice on the French Riviera, Navily is looking for interns to reinforce...


  • Nice, France GD-MANAGER Temps plein

    Directeur de supermarché Adjoint - Nice, France - GD-MANAGERDescriptionLe point de vente fait 2400m2. Coté Nord Est de Nice. Directeur Adjoint Supermarché H/F. En relation avec le Directeur, vous êtes en charge de l'animation et de la gestion globale du PDV. Vous débuterez avec la charge du rayon épicerie puis PGC pour finir sur le poste d'adjoint de...

  • Regional Manager France

    Il y a 3 mois


    Nice, France MYNE Homes Temps plein

    We are MYNE Homes - the smartest way to own your dream holiday property. With our innovative Co-Ownership offering, we provide more people with the opportunity to fulfill their dream of owning a vacation home. Founded by serial entrepreneurs and supported by some of the most renowned business angels in Europe (e.g. founders of Auto1, Smava, and Numa), we are...

  • Regional Manager France

    Il y a 3 mois


    Nice, France MYNE Homes Temps plein

    We are MYNE Homes - the smartest way to own your dream holiday property. With our innovative Co-Ownership offering, we provide more people with the opportunity to fulfill their dream of owning a vacation home. Founded by serial entrepreneurs and supported by some of the most renowned business angels in Europe (e.g. founders of Auto1, Smava, and Numa), we are...

  • Regional Manager France

    Il y a 3 mois


    Nice, France MYNE Homes Temps plein

    We are MYNE Homes - the smartest way to own your dream holiday property. With our innovative Co-Ownership offering, we provide more people with the opportunity to fulfill their dream of owning a vacation home. Founded by serial entrepreneurs and supported by some of the most renowned business angels in Europe (e.g. founders of Auto1, Smava, and Numa), we are...


  • Nice, France Amadeus Temps plein

    Job TitleCustomer Support Manager– Outpayce - (temporary position)At Outpayce, our goal is to deliver smooth, end-to-end travel payments experiences by helping our customers and travelers to benefit from new advances in payments, more quickly across the entire journey.As a wholly-owned Amadeus company, we combine Amadeus’ reliability, knowledge and...

  • Principal Engineer Ii

    Il y a 2 mois


    Nice, France Ecolab Temps plein

    **OBJECTIVES** - Development of Total Water Management (TWM) opportunities: partners with project development team to provide project engineering support by developing process flow sheets, preparing proposals & estimates, providing the technical/commercial support at meetings with clients. - Project Management of TWM projects: leads the execution phase...


  • Nice, France Amadeus IT Group Temps plein

    Senior Manager API ConsultingWithin Travel Distribution, the Customer Operations division is in charge of maximizing customer success. At every point of the customer journey from onboarding new solutions to everyday usage, we support our customers via our global expertise, our scale advantage, our footprint, and our digitalization capability. Our group...

  • Duty Manager

    Il y a 2 mois


    Nice, France Brewdog Temps plein

    **About Us**: **COMPANY SHARES | 10% PROFIT SCHEME FOR YOU AND YOUR TEAM | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT | ADDITIONAL PAY FOR EACH BEER EXAM PASSED** We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer...


  • Nice, France Amadeus Temps plein

    Job Title Senior Manager API ConsultingBusiness EnvironmentWithin Travel Distribution, the Customer Operations division is in charge of maximizing customer success. At every point of the customer journey from onboarding new solutions to everyday usage, we support our customers via our global expertise, our scale advantage, our footprint, and our...


  • Nice, Provence-Alpes-Côte d'Azur, France MYNE Homes Temps plein

    Job OverviewAt MYNE Homes, we are seeking a highly skilled and experienced Senior Property Development Manager to oversee the management of our French properties in the South of France. This is an exciting opportunity to join a leading proptech startup and play a key role in shaping its future.Key Responsibilities:• Develop and implement property...

  • Platform Product Manager

    Il y a 4 mois


    Nice, France Amadeus Temps plein

    Job TitlePlatform Product ManagerJob Description:As Technology / Platform product manager you will be managing one capability of the Platform, Data & File distribution product portfolio, along with creating, integrating, and promoting new offerings.You will be conducting:- Requirement Analysis, Market analysis & Technical watch- Product Strategy & Product...


  • Nice, Provence-Alpes-Côte d'Azur, France Amadeus Temps plein

    About the RoleWe are seeking an experienced Senior Travel Search Product Development Manager to join our team at Amadeus. As a key member of our Hotel Distribution Platform Product Management team, you will be responsible for defining the vision and strategy for our hotel search products.Your primary goal will be to develop and implement solutions that meet...


  • Nice, France Amadeus Temps plein

    Job TitleSenior Manager, Product Marketing - Airlines Order Business DomainAbout the businessThe Airline industry has engaged into a key business transformation adopting retailing techniques aiming to simplify processes, reduce cost, improve customer empowerment, and incorporate new revenue sources while enriching personalized offers. The shop, order, pay...


  • Nice, France Menzies Aviation Temps plein

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...