Loyalty & Incentive Project Manager

Il y a 5 mois


Paris, France The Fork Temps plein

Welcome to TheFork We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments.

Founded in 2007 and present in 12 countries, we are the leading restaurant booking platform across Europe, and offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products:
TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease

TheFork Manager: our innovative software tool that digitizes restaurant operations and helps restaurateurs manage their bookings and increase their revenue

TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app, making the payment process a piece of cake.

We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally.

**What you will do**:
Part of the central marketing direction, you will work closely with other central departments (in particular Data and Product teams) and support the 12 countries where TheFork is present.

Reporting to the Global manager of Marketing strategy & capabilities, you will act as a project manager and work on topics related to our loyalty program, referral program and other incentives we offer to our diners in order to support user retention and acquisition.

Your main responsibilities will be:
Support the loyalty and incentives marketing plan
- Participate in the definition of the loyalty and incentives marketing plan (type of reward, frequency and lengths of the marketing operations, etc.).
- Work closely with the central CRM team to test and implement new loyalty and incentive actions based on customer segmentation
- Coordinate local actions
- Help customer service on cases related to loyalty and incentives

Monitor loyalty and incentives performance and draw recommendations
- Analyze the performance of loyalty and incentives actions: monitor the impact on revenue and cost, build and improve monitoring tools
- Identify areas of improvement and draw recommendations
- Coordinate analyses with the Data team

Participate to the loyalty and incentives strategy
- Together with the Global manager of Marketing strategy & capabilities, identify areas of improvement and new features
- Accompany and implement changes on loyalty and incentives by coordinating actions with other teams (Product, B2B, local marketing teams, Finance )
- Provide competitive and market insights

**Who you are**:

- 2-3 years' experience working in marketing, data or consulting
- Fluency in English
- Analytical and problem-solving skills, data-driven
- Project management skills
- Excellent written and verbal communication skills
- Team player
- Expertise in loyalty program is a plus

**What We Offer you**:
A Permanent contract (that can be useful in life)

Competitive fixed salary, bonus and equity (yes, equity)
- ️ Flexible working environment (2 days home office per week)

Health insurance

️‍️ Lifestyle benefit program

Complementary time off to spend with your loved ones in your most important moments in life*

Lunch vouchers (because yes, we like to try our best restaurants)

***A happy team (not everybody like our jokes, but we try our best)

️‍ International and inclusive working environment

Amazing offices with dining, coffee point on each floor, and leisure area

Free access to the Calm app

Team building events (we love karaoke. A lot. A lot.)

**_ We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great._**

LI-FF1



  • Paris, France TheFork Temps plein

    Welcome to TheFork! We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments. Founded in 2007 and present in 12 countries, we are the leading restaurant booking platform across...


  • Paris, France act.3 GmbH Temps plein

    **ABOUT OUR COMMUNITY**: Team triumphs ego - and that’s how we play. **WHAT YOU'LL DO**: As a **(Junior) Project Manager Loyalty Program & Membership (F M/D)**you will be part of a unique global team focusing on a loyalty program for a big sports brand. You´ll take the responsibility to steer global membership activations with various stakeholders,...


  • Paris, France AccorCorpo Temps plein

    **Company Description** Accor is a worldwide leader in the Luxury and Lifestyle hospitality, with more than 500 hotels in this segment and a large pipeline of exciting openings to come. Accor is moving forward with the creation of two standalone divisions with clearly identified expertise, ambitions, and objectives, which will leverage on our strengths in...


  • Paris, France act.3 GmbH Temps plein

    **ABOUT OUR COMMUNITY**: Team triumphs ego - and that’s how we play. We keep it real - as a diverse team of talented individuals, we act together to make our world a happier place. We are a community - not because we work together, but because we trust, respect and care for each other. We have unique passions, common goals, and a clear brand manifesto that...

  • Branding Project Manager

    il y a 4 semaines


    Paris, France MALHERBE Paris Temps plein

    Malherbe Paris, a leader in retail brand strategy for over 20 years, established its communication division a few years ago. We support clients such as Guerlain, Minuty, Parfums de Marly, Mandarin Oriental, TBM, and Ralph Lauren in crafting holistic brand experiences across brand platforms, branding, advertising, social media, and events. We are looking for...


  • Paris, France Qonto Temps plein

    Our mission? Making daytoday banking easier for SMEs and freelancers thanks to an online business account thats combined with invoicing bookkeeping and spend management tools Thanks to its innovative product highly reactive 247 customer support and clear pricing Qonto has become the leader in its marketOur journey: Founded by and in July 2017 Qonto has...


  • Paris, Île-de-France Hanson Search Temps plein

    Join Our Team as a Customer Service and Recruitment Project ManagerWe are seeking a highly skilled and experienced Customer Service and Recruitment Project Manager to join our team at Hanson Search. As a key member of our team, you will be responsible for managing recruitment projects from start to finish, working closely with clients from renowned companies...

  • Project Manager

    Il y a 2 mois


    Paris, France Algolia Temps plein

    The Algolia Engagement Management Practice is a key enabler of our strategic onboarding program, focusing on supporting customers alongside technical counterparts via scoped professional services. As a Technical Onboarding & Engagement Manager, your job will require knowledge of Algolia's suite of products and post-sale service offerings, but an innate...

  • Project Manager Solar

    Il y a 5 mois


    Paris, France Allen Recruitment Consulting Temps plein

    **Location**: Paris, Paris, France**Type**: Permanent - **Job** #24595 Are you ready to embark on an exciting and expansive growth journey with our client, a global innovative tech firm revolutionising the Clean & Renewable Energy market? Based in Paris, the company is pioneering new solutions, delivering cutting-edge products and solutions f its expansive...

  • Senior Project Manager

    Il y a 6 mois


    Paris, France EON Temps plein

    EON's vision is to create a circular system for commerce that delivers ongoing value to our society, economy, and environment. EON is a retail technology company that is redefining how we buy, sell, own, and connect with products to unlock fashion's shift to a circular economy. EON's Product Cloud connects every item with a Digital ID to power new customer...

  • CRM & Loyalty Apprentice (F/H)

    il y a 3 semaines


    Paris, France Levi Strauss & Co. Temps plein

    Vous êtes un original. Nous aussi. Nous avons inventé le Blue Jean en 1873 et cette création originale, initialement destinée à habiller les travailleurs américains, s’est progressivement imposée comme l'uniforme du progrès. Portées par les mineurs, ranchers, rebelles, rock stars, présidents et hommes et femmes ordinaires, nos pièces ont fini...

  • Project Manager

    Il y a 6 mois


    Paris, France Adevinta Temps plein

    We’re Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month. We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities - whether...

  • Assistant Commercial

    Il y a 6 mois


    Paris, France AMP - Assurances Mutuelles de Picardie Temps plein

    Les Ateliers AME Orléans - 45, CDI Détail du poste Description du poste Sous la responsabilité du Manager Project Management, le Project Manager sera chargé d'assurer le suivi des clients, des ventes et des commandes. Tâches et responsabilités : Le Project Manager sera notamment en charge de: - Assurer le traitement des activités commerciales...

  • Project Manager

    Il y a 5 mois


    Paris, France Quanta Temps plein

    Project Manager - Paris - 12-Month Contract Our client, a global (bio)pharmaceutical manufacturing organisation, is recruiting for a Project Manager to join them on their new expansion project. Based in a charming french location, this is on a contractual basis, and will involve significantly growing the sites capacity for the manufacture of...

  • Project Manager

    Il y a 3 mois


    Paris, France Publicis Re:Sources Global Temps plein

    Job Description The SAP Rollout Manager is responsible for the management of projects throughout their lifecycle and leads cross-functional teams to deliver defined project outputs to time, budget, and project quality criteria. Manages the entire project lifecycle from project definition through implementation. Accountable for meeting agreed upon...


  • Paris, France KBRW Temps plein

    **Our mission**: We are living in exciting times where technology and digital transformation improve and disrupt businesses and their supply chains on a daily basis. At Kbrw, we’re disrupting the tech supply chain and we aim to facilitate this transformation through high-performing software, driving our consistent growth. And guess what? You can help us...

  • Digital Project Manager

    il y a 4 semaines


    Paris, Île-de-France Coty Temps plein

    MissionWithin the Communication department and under the responsibility of the Global Digital Manager, you will play a key role in the implementation of the digital strategies for Coty's niche brands.Develop and deploy digital plans for Coty's niche brands, focusing on fiscal year objectives.Create and coordinate social media calendars, working closely with...

  • Project Manager

    Il y a 7 mois


    Paris, France Westinghouse Electric Company Temps plein

    Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global...

  • Project Manager

    Il y a 6 mois


    Paris, France Group-IPS Temps plein

    **Job Information**: Industry **Engineering** *** City **Paris** *** State/Province **Île-de-France** *** Country **France** *** Zip/Postal Code **75006** *** As a Project Manager for large capital expenditure industrial projects, you will be responsible for overseeing the planning, execution, and successful completion of complex industrial...

  • Project Manager

    Il y a 5 mois


    Paris, France IFS Temps plein

    **Company Description** IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...