Mail and Reprographics Operator

Il y a 6 mois


Paris, France Williams Lea Temps plein

Reprographics and Mailroom Operator

**Salary**: €2000 gross per month over 13 months

Location: Paris

Shifts: 3 Rotating shifts 07:00-15:00, 09:00-17:00, 11:00-19:00 (Monday to Friday) with 1 hour for lunch

Work model: Onsite

Williams Lea is looking for a key person to join the team within the reprographics and mailroom for our client based in Paris.

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role

Work in a busy reprographics and mailroom team of 3 based on our client site. Represent Williams’s Lea and provide clients with a first class customer service experience. To carry out all reprographic and mailroom related duties in line with operational procedures and as instructed by the onsite Team Leader.

Key responsibilities
- Use knowledge of equipment to ensure work is produced in the fastest, highest quality manner.
- Ensure all aspects of job requisition / instructions and other relevant information is checked and correct prior to production.
- Relate accurate information to users on the progression of their work. When deadlines cannot be met ensure Senior Operator/Team Leader is informed within sufficient time.
- To be proficient in the operation of networked devices.
- Demonstrate a thorough working knowledge of all machines, with an ability to manipulate colour work through a variety of software packages.
- To operate all production equipment to the highest standards, in line with job specification or user specification.
- Detect mistakes during production and quality check all finished work before delivery to the end user, provide proof copies where necessary.
- Take ownership of each job produced and in conjunction with Senior Operator/Team Leader ensure end users are informed about production of their work and deadlines at all times.
- Resolve ambiguities on work tickets with Senior Operator/Team Leader.
- Support colleagues and work as a team in order to achieve the best results for clients.
- Comply with all departmental procedures.
- Any reasonable ad hoc duties as required by senior management.
- To comply with the Procedures Manual and SLA’s and H&S regulations.
- Implement all action points arising from team meetings ensuring continuous improvement to customer standards.
- To maintain a tidy work area and implement a clean as you go policy
- To ensure all copies are accounted for and are reconciled with the meter readings.
- Advise Senior Operator/Team Leader of all equipment faults.
- Ensure all work tickets are recorded appropriately and completed in full.
- Advise appropriate person when stock levels are low
- Perform light maintenance on machines, i.e. change toner, clear paper jams, etc

Personal attributes
- To demonstrate pride and professionalism in all aspects of customer service.
- Develop excellent working relations with clients, demonstrating strong communication skills.
- Consistently exceed client expectations by providing outstanding customer service.
- Always to treat colleagues with courtesy and respect.
- Adhere to the required dress code (business smart).
- To be punctual in your attendance.
- Ensure stock cupboards are kept tidy at all times.
- To comply with the H&S regulations.

Benefits the employees get:
Excellent company mutual (ALAN), 50% funded

Navigo pass, 50% funded

Luncheon vouchers 60% funded

Opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

Opérateur de reprographie et de salle de courrier

Salaire : 2000 euros bruts par mois sur 13 mois

Lieu : Paris 8ème arrondissement

Postes : 3 équipes tournantes 07:00-15:00, 09:00-17:00, 11:00-19:00 (du lundi au vendredi) dont 1 heure de pause déjeuner.

Modèle de travail : Sur site client

Williams Lea recherche une personne clé pour rejoindre l'équipe de la salle de reprographie et de courrier.

Williams Lea est le premier fournisseur mondial de services d'assistance qualifiés pour les entreprises de services financiers, juridiques et professionnels.

Cela vous convient-il jusqu'à présent ? Alors c'est le poste idéal pour vous et vous êtes exactement la personne que nous recherchons

Objectif du poste

Vous intégrerez une équipe de reprographie et une salle de courrier de 3 personnes sur le site client. Vous représenterez Williams Lea et offrirez à nos clients un service de haute qualité. Vous effectuerez toutes les tâches liées à la reprographie au traitement du courrier conformément aux procédures opérationnelles et selon les instructions de votre chef d'équipe.

Principales responsabilités
- Utiliser la connaissance des équipements pour s'assurer que le travail est produit de la manière la plus rapide et de la meilleu


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