Senior Revenue Ops
il y a 1 semaine
Started in France in 2016, MyTraffic’s mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.We already serve more than 500 customers across multiple sectors – Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) – all over Europe, helping them expand their businesses, analyze or predict investment performance, better understand customer behaviors, and benchmark results against competitors.Backed by a €30M Series B fundraising round in November 2022 and strengthened by the strategic acquisition of Geoblink in January 2024, Mytraffic has become Europe’s leading location intelligence platform.2026 will be a pivotal moment for Mytraffic. Joining us now means being part of a major transformation, as we launch an AI-powered product and redefine our go-to-market strategy around a strong Product-Led Growth approach.📝Job Description:Build and operate the post-sales revenue infrastructure: from customer conversion through renewal and upsell, creating a reliable, automated, and scalable engine.You're joining at a pivotal moment where we need to establish rock-solid foundations before self-serve volume explodes.The challenge: our renewal and upsell processes work mainly manually today (Excel, manual reconciliations in the CRM), but won't scale with self-serve adoption where every friction becomes an automated churn risk.To give you more details about your day-to-day at MyTraffic :1. Architecture & Data ModelDesign the post-sales data model (ARR movements, renewals, expansion, churn)Create a single source of truth across HubSpot, Planhat, Stripe, and FinanceEliminate dependency on Excel files for renewals and NRR2. Automation & Self-ServeBuild automated customer management workflows (onboarding, renewal, expansion)Implement triggering logic between product and CSM toolsIntegrate and configure new tools (Stripe, etc.)3. Planhat ActivationTransform Planhat into the central CS operating system (forecasting, health scoring, playbooks)Eliminate parallel CSM trackers4. Forecasting & MetricsIndustrialize renewal and NRR forecastingBuild visibility on ARR → Invoice metricsImplement cost-to-serve by segment5. Cross-Functional CollaborationAlign CS, Sales, Finance, and Product on data and processesWork with RevOps maintenance team on full-funnel consistencyAbout you :Must-have2-5 years Revenue Operations experience, ideally in self-serve/PLG environmentHands‑on experience with HubSpot (post‑sales), Planhat or equivalent, billing tools (Stripe, Chargebee…)Builder mindset: you create systems from scratch, not just maintain existing onesEntrepreneurial spirit: you thrive in change, ambiguity, and building in a fast‑moving environmentNice‑to‑haveExperience in B2B SaaS scale‑upKnowledge of post‑sales metrics (GRR, NRR, cost‑to‑serve)Finance & data governance sensitivityWhat we offer :tractive Package : around 65K€Autonomy: you design and build with full ownership of your scopeImmediate impact: you're laying the foundations for a major transformationGrowth: profitable scale‑up in full European expansionPerfect timing: joining at the strategic PLG pivot momentThe Recruitment Process :1️⃣ 30 min with Adèle, Senior Talent Acquisition2️⃣ 30 min with Pauline, Deputy CRO.3️⃣ Business Case with Pauline and Adei, Head of Customer Success4️⃣ 45 min Values Interview5️⃣ 30 min with Vladimir, COO or Julien, CRO #J-18808-Ljbffr
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Senior Revenues Ops Manager
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Senior Revenue Ops
il y a 2 semaines
Paris, Île-de-France MyTraffic Temps pleinStarted in France in 2016, MyTraffic's mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all...
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Senior Revenue Ops
il y a 2 semaines
Paris, Île-de-France MyTraffic Temps pleinStarted in France in 2016, MyTraffic's mission is to empower commerce professionals with the best location analytics and insights to make smarter decisions every day and design the best experiences in physical locations.We already serve more than 500 customers across multiple sectors — Retail, Real Estate, Cities, and Electric Vehicles (EV Connect) — all...
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