Technical Account Manager
il y a 2 jours
As Technical Account Manager you will develop a deep understanding about the customerbusiness / technical needs that will be used to provide technical support solutions tailored to theirneeds and challenges.Your proactive guidance will help keeping the customers mission criticalenvironments healthy by identifying potential issues before they become problems and improvingthe overall customer experience via best practices and technical recommendations that willoptimize their return of investment.If you are keen in helping customers achieving their strategic objectives while working on cuttingedge security products then come and join our team.Key Responsibilities :Develop a deep understanding about the customer business / technical needs to providetechnical information, guidance and supportBecome a trusted advisor by proactively guide your customers with technicalrecommendations and best practicesRun advanced troubleshooting on the full range of Fortinet products, reproduce customerenvironments on lab equipment, recommend potential new solutionsTake initiatives and ownership of customer incidents to drive for timely resolutionsManage customer communications and expectations until the closure of each caseParticipate in customer conference calls or face to face customer meetingsProduce service reports to summarize service activity and performance for keystakeholdersReport Software / Hardware related issues to R&D department and assure follow-upSkills and Attributes Requirements :Good understanding of data networking protocols, specifically TCP / IP, routing andswitchingHands-on experience on security products and technologies (e.g. Firewalls, IDS / IPS,Strong troubleshooting and problem solving skillsFace to face and remote customer management experiencePrevious experience in a technical support position with telco or large enterprise space.Strong interpersonal and communication skillsPrevious experience on Fortinet products is an advantageEducational and Experience Requirements :Minimum of 6 years of experience in a technical support / post-sales roleBachelor’s degree in Computer Science, Software Engineering or related field, or anFortinet certification FCP, FCSS, FCX is a distinct advantage (OR A VALID NSE4 / 7 / 7)Must be fluent in French and EnglishOffice based 4 days a week preferablyLI-NC1 #J-18808-Ljbffr
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Technical Account Manager
il y a 5 jours
Valbonne, France Wärtsilä Temps plein**Technical Account Manager**: A safer, low-carbon shipping industry is underpinned by data sharing. We at Wärtsilä Voyage are creating the digital infrastructure needed to enable high-performing maritime logistics - for the safe movement of goods and people. Through our world-leading Smart Marine portfolio, we support our customers in their efforts to...
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Technical Account Manager
il y a 2 jours
Valbonne, France Fortinet Temps pleinTechnical Account Manager - Security Cleared Fluency in French and English essential. Security clearance is highly desirable. Office based 4 days per week in Sophia Antipolis (Valbonne) or Paris (La Defense area), France. As Technical Account Manager you will develop a deep understanding of the customer’s business and technical needs, delivering tailored...
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Technical Leader
il y a 2 semaines
Valbonne, France Trustonic Temps pleinLocation: France - commutable distance to Sophia-Antipolis. Hybrid. Who we are... At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive...
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Security-Cleared TAM: France-based Proactive Tech Advisor
il y a 2 jours
Valbonne, France Fortinet Temps pleinA leading cybersecurity firm is seeking a Technical Account Manager to deliver tailored support solutions in Valbonne, France. The ideal candidate should be fluent in French and English, possess strong troubleshooting skills, and have a minimum of six years in technical support roles. Responsibilities include guiding customers with technical recommendations,...
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Apprentice, Technical Writer
il y a 2 jours
Valbonne, France Symphony.com Temps pleinAbout us @SymphonyWe’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms : Messaging, Voice, Directory and Analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient...
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Apprentice, Technical Writer
il y a 2 jours
Valbonne, France Symphony Temps pleinApprentice, Technical Writer Join to apply for the Apprentice, Technical Writer role at Symphony. About us @Symphony We’ve spent the last 10 years building a communication and markets technology company, powered by interconnected platforms: Messaging, Voice, Directory and Analytics. Over 1000 institutions use our modular technology built for global...
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Technical Support Engineer
il y a 2 jours
Valbonne, France Fortinet Temps pleinOverview Job Description Summary: Fortinet is seeking experienced technical support engineers for our expanding EMEA team at the France, Sophia Antipolis office, Technical Assistance Centers. The ideal candidates shall develop in depth knowledge of FortiSIEM product and will possess strong problem-solving skills, exceptional ability to gather and analyze...
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Technical Support Engineer
il y a 2 jours
Valbonne, France Fortinet Temps pleinFortinet (NASDAQ : FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale,...
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Rejoignez L'élite
il y a 1 jour
Valbonne, France ALLO CONSEILS Temps plein**Description de l'entreprise**: **Description du poste**: Nous cherchons des vendeurs d’élite, des maîtres de la tchatche qui savent que vendre, c’est bien plus qu’un simple métier - c’est un art. En tant que **Account Manager (Conseiller Commercial)**, vous ne serez pas un simple employé, vous serez une véritable star au sein de notre...
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Client Service Representative – German Speaker
il y a 2 jours
Valbonne, France CSC Temps pleinClient Service Representative – German SpeakerCustomer SuccessJob DescriptionJob Title: Client Service Representative – German SpeakerLocation: Sophia Antipolis, France (Hybrid – 3 days in-office)Schedule: Monday to FridayLevel: Entry-levelIndustry: Fintech | Legal Tech | Financial Services | Cybersecurity | SoftwareAbout CSC:CSC is a global leader in...
