Technical Account Manager
il y a 3 jours
As Technical Account Manager you will develop a deep understanding about the customerbusiness / technical needs that will be used to provide technical support solutions tailored to theirneeds and challenges.Your proactive guidance will help keeping the customers mission criticalenvironments healthy by identifying potential issues before they become problems and improvingthe overall customer experience via best practices and technical recommendations that willoptimize their return of investment.If you are keen in helping customers achieving their strategic objectives while working on cuttingedge security products then come and join our team.Key Responsibilities :Develop a deep understanding about the customer business / technical needs to providetechnical information, guidance and supportBecome a trusted advisor by proactively guide your customers with technicalrecommendations and best practicesRun advanced troubleshooting on the full range of Fortinet products, reproduce customerenvironments on lab equipment, recommend potential new solutionsTake initiatives and ownership of customer incidents to drive for timely resolutionsManage customer communications and expectations until the closure of each caseParticipate in customer conference calls or face to face customer meetingsProduce service reports to summarize service activity and performance for keystakeholdersReport Software / Hardware related issues to R&D department and assure follow-upSkills and Attributes Requirements :Good understanding of data networking protocols, specifically TCP / IP, routing andswitchingHands-on experience on security products and technologies (e.g. Firewalls, IDS / IPS,Strong troubleshooting and problem solving skillsFace to face and remote customer management experiencePrevious experience in a technical support position with telco or large enterprise space.Strong interpersonal and communication skillsPrevious experience on Fortinet products is an advantageEducational and Experience Requirements :Minimum of 6 years of experience in a technical support / post-sales roleBachelor’s degree in Computer Science, Software Engineering or related field, or anFortinet certification FCP, FCSS, FCX is a distinct advantage (OR A VALID NSE4 / 7 / 7)Must be fluent in French and EnglishOffice based 4 days a week preferablyLI-NC1 #J-18808-Ljbffr
-
Technical Account Manager
il y a 3 jours
Valbonne, France Fortinet, Inc. Temps pleinAs Technical Account Manager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keep the customers mission critical environments healthy by identifying potential issues before they become problems...
-
Bilingual Technical Account Manager: Security Solutions
il y a 3 jours
Valbonne, France Fortinet, Inc. Temps pleinA global cybersecurity company seeks a Technical Account Manager in Valbonne, France, to provide tailored technical support and guidance to customers. This role requires six years of post-sales experience and a degree in Computer Science. The successful candidate will manage customer interactions and help optimize their use of Fortinet products. Fluency in...
-
Technical Account Manager
il y a 7 jours
Valbonne, France Le Groupe La Poste Temps pleinLa Poste Groupe change, nos métiers évoluent. Etre toujours au plus près des Français, développer la confiance dans le numérique et être acteur de la transformation écologique, c'est aussi le sens de notre métier. Rejoindre La Poste Groupe, c'est rejoindre une entreprise responsable, riche de ses 238 000 collaborateurs ! Pour l'égalité des...
-
Account Manager
il y a 3 jours
Valbonne, France Arrow Electronics, Inc. Temps plein**Position**: Account Manager **Company Description** Converge, an Arrow company, is a global supply chain partner focused on tackling supply chain challenges and providing solutions for the future. We combine global access, manufacturing industry expertise, and proven quality to create customized, end-to-end supply chain solutions for electronics...
-
Senior Account Manager Industrial and IOT
il y a 23 heures
Valbonne, France Qualcomm Temps pleinSenior Account Manager Industrial and IOT (m/f/d) - Qualcomm France Company Qualcomm France S.A.R.L. Job Area Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Sales - Sales Incentive Plan General Summary Qualcomm is recruiting a Senior Account Manager to the Industrial and IOT account team in EMEA. The position...
-
Technical Expert
Il y a 45 minutes
Valbonne, France ETSI Temps pleinETSI is the home of standards for Information and Communication Technologies, currently engaged in 6G standardization. With a rich heritage spanning over 35 years, our not-for-profit organization offers the best place to work on global standards for our more than 900 member organizations worldwide, which range from the world largest technology companies to...
-
Chief Technical Officer
il y a 2 semaines
Valbonne, France Altrnativ.com Temps pleinEn pleine acceleration, Altrnativ recherche un CTO afin d'accompagner ses ambitions et mener à bien son développement. **MISSIONS DU CHIEF TECHNICAL OFFICER** **1. TECHNIQUES** - Audit interne à vocation technique visant à identifier les risques et les opportunités technologiques. Cette étude donnera lieu à un rapport complet qui sera présenté et...
-
Rejoignez L'élite
il y a 1 semaine
Valbonne, France ALLO CONSEILS Temps plein**Description de l'entreprise**: **Description du poste**: Nous cherchons des vendeurs d’élite, des maîtres de la tchatche qui savent que vendre, c’est bien plus qu’un simple métier - c’est un art. En tant que **Account Manager (Conseiller Commercial)**, vous ne serez pas un simple employé, vous serez une véritable star au sein de notre...
-
Senior Industrial IoT Account Leader
il y a 24 heures
Valbonne, France Qualcomm Temps pleinA leading semiconductor company is looking for a Senior Account Manager to focus on Industrial IoT in France. The successful candidate will engage with major clients, identify new business opportunities, and develop commercial agreements. A Bachelor/Master's degree in Electrical Engineering and extensive experience in semiconductor sales are required. Strong...
-
Talent Manager
il y a 2 jours
Valbonne, France EccoTechnologies Temps pleinDans le cadre de notre développement, nous cherchons notre futur.e Talent Manager - rattaché.e à la Direction - sur l’agence de Sophia Antipolis. A court/moyen terme: - Fidélisation des Consultants : animation des suivis RH mensuels, co-préparation / co-animation des bilans annuels. - Reporting hebdomadaire et analyse mensuelle auprès de la...
