Customer Success Manager
il y a 2 semaines
Working in the CSM / Operations team at Skillup means : Being at the heart of the action you represent Skillup while engaging clients and partners while meeting their needs. Ensuring the smooth operation of our SaaS solutions for our clients and users. Contributing to the evolution of our solutions by promoting client feedback. We welcome all valuable suggestions and ideas. Your mission : As a customer success manager (CSM) you support clients on a daily basis. Your objective is to be their product reference for : Facilitate client onboarding Train clients on how to use our solution Increase clients usage of our solution Contribute to Skillups client satisfaction strategy Report client needs in terms of product or process improvements. To execute your mission you will have to : Create a relationship of trust with clients and ensure their satisfaction Assist clients in utilizing our solution while adhering to our core values (responsiveness and friendliness) Share our best practices to enable clients to take full advantage of our solutions features (organization of customer webinars to present features online user guides etc.) Address daily inquiries via email chat and telephone on a variety of topics Manage client relationships to effectively address their expectations particularly in terms of product development Identify opportunities for growth (upsells) among our client base Required Experience : Manager Key Skills Engineering Support MAC Hydraulic General Services Ado Health Education Employment Type: Full-Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Customer Success Manager
il y a 14 heures
Paris, France Genesys Temps pleinlocations - Paris, France - time type - Full time - posted on - Posted Today - job requisition id - JR106335 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Customer Success Manager
il y a 12 heures
Paris, France Feedzai Temps pleinFeedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction...
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Manager - Customer Success
il y a 5 jours
Paris, France Freshworks Temps pleinJob Description We’re looking for an experienced Senior Manager of Customer Success to lead and scale our European team, focused on our top-tier markets — France, Germany, and the Netherlands. Based in Paris, you’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value and long-term success with Freshworks....
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Customer Success Manager
il y a 5 jours
Paris, France Shipup Temps pleinJoin to apply for the Customer Success Manager role at Shipup. Overview Department: Client SuccessLocation: FranceCompensation: €49,000 - €55,000 / year BASICS Based in: Paris area Contract: Permanent (CDI) Budget: 49k€ - 55k€ Start date: 01/02/2026 Shipup is a 50+ people company that envisions a world where brands keep their promises along the...
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Manager, Customer Success
il y a 4 jours
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
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Manager - Customer Success
il y a 5 jours
Paris, France Freshworks Temps pleinFreshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise‑grade solutions are powerful, yet easy to use, and quick to deliver results. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to fuel customer loyalty and service...
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Customer Success Manager
il y a 2 jours
Paris, France ELCA Temps pleinCritères de l'offre Description du poste Build and foster relationships with customers at senior level to identify business opportunities and resolve issues Share success stories to build the SecuTix brand awareness with support of the marketing and communications teams, and spread internally to learn about best practices Leverage on different SecuTix...
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Customer Success Manager
il y a 2 semaines
Paris, France Prospectis RH Temps pleincette entreprise a lancé une plateforme SaaS qui permet aux distributeurs et aux marques de créer leur offre de seconde vie et de prendre concrètement le virage de l'économie circulaire. De grandes enseignes comme Boulanger, Leroy Merlin ou Decathlon font confiance à la plateforme pour opérer leur programme de rachat. **Rôle / Responsabilités** Au...
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Customer Success Manager
il y a 5 jours
Paris, France Layan Temps pleinJoin to apply for the Customer Success Manager role at LayanThis range is provided by Layan. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeLe ProjetLayan est une société française qui a pour mission de réinventer l’expérience de travail des équipes RH leur permettant de mieux...
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Customer Success Manager
il y a 15 heures
Paris, France SoftwareONE Temps plein**Why SoftwareOne?** SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At...
