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CRM Marketing Specialist - French Speaker (Based in Madrid) Hey there We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting‑edge technology and data‑driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 40 countries to discover unforgettable experiences while empowering event creators with the data and technology that help them scale, innovate, and reach new audiences. We’ve teamed up with major industry leaders such as Netflix, F.C. Barcelona, and Primavera Sound, and are backed by several leading global investors. Ready to be part of the experience? Let’s discuss this role and what you will do to help achieve Fever’s mission. About the Role You will manage the activation of customer data to develop and execute an end‑to‑end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in‑app messages). You will continuously refine our multi‑channel communications and develop retention strategies to deliver an outstanding customer experience, applying best practices and staying up‑to‑date with the latest in CRM. You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch‑points as well as define key client segments for improved targeting and CRM program effectiveness. You will ensure that all campaigns have clearly defined success metrics that are tracked and analyzed. You will be owner of the weekly/monthly reporting and ad hoc deep dives. About You You have 2–3 years minimum experience working in Digital Marketing and CRM, mobile and web environments. You have experience working with Salesforce Marketing Cloud. You have experience with ESPs (Mailchimp, Sendgrid, etc.). You are proficient in HTML. You have good copywriting skills. You are able to develop and optimise CRM flows to drive revenue. You know how to leverage consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant marketing insights. You are commercially savvy, analytical and data‑driven. You have experience in A/B testing and dynamic templates. You are an organised, responsible and proactive person. You can optimise, prioritise and organise your time. You can carry out work at a high pace. You can communicate in English and French fluently. You know how to potentiate teamwork and keep everyone motivated. Benefits & Perks Opportunity to have a real impact in a high‑growth global category leader. 40% discount on all Fever events and experiences. Work in a location in the heart of Madrid, with possible travel across our markets. Home office friendly and flexible schedule. Responsibility from day one and professional and personal growth. Great work environment with a young, international team of talented people to work with. Health insurance and other benefits such as flexible remuneration with a 100% tax exemption through Cobee. English and Spanish lessons. Gympass (Wellhub) membership. Free food, drink and fruit at the office. Possibility to receive part of your salary in advance via Payflow. Thank you for considering joining Fever. We cannot wait to learn more about you Fever is committed to creating an inclusive and diverse workspace where everyone’s background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. To learn more about how Fever processes your personal data, click here: Fever – Candidate Privacy Notice. #J-18808-Ljbffr
