Account Manager
il y a 8 heures
As an Account Manager (AM), you will oversee the end-to-end order fulfillment process for clients, collaborating closely with BD, Sales, and internal teams to ensure seamless post-contract execution—from order requests and payment follow-up to delivery coordination. Your primary KPI will be driving client order profitability while fostering long-term relationships to maximize repeat business and revenue growth. Key Responsibilities 1. Order Management Review and process client orders, coordinating with Supply Chain, Logistics, and Finance teams to schedule deliveries. Monitor payment status and initiate fulfillment upon confirmation of receipt. Resolve order-related exceptions (e.g., delayed payments, logistics issues) to ensure client satisfaction. 2. Cross-functional Collaboration Partner with BD and Sales teams to streamline the client journey from contract signing to delivery. Align with internal stakeholders to meet client-specific delivery requirements. 3. Client Relationship Management Conduct regular check-ins to assess product performance, identify upsell / cross-sell opportunities, and gather feedback. Advocate for client-driven improvements in products and processes. 4. Performance & Risk Control Achieve monthly / quarterly order profitability targets and mitigate payment risks. Analyze client order data to develop strategies for increasing account value. Qualifications Language : Fluent in English and French (written / spoken). Chinese proficiency is a plus. Additional languages (German / Italian) are advantageous. Education : Bachelor’s degree or higher in Business, Marketing, Computer Science, or related fields. Experience : 3+ years in B2B account management, preferably in SaaS, hardware, or the beauty industry (skincare brands, medical aesthetics, salons / spas). Skills : Exceptional communication and stakeholder management. Data-driven decision-making and analytical agility. Results-oriented with resilience in fast-paced environments. Detail-focused with risk management acumen. Preferred Qualifications Industry expertise in beauty client operations or established sector networks. Experience delivering combined hardware / software solutions. #J-18808-Ljbffr
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Marketplace Key Account Manager
il y a 7 heures
Lille, France Decathlon Master Account Temps pleinAbout Decathlon Decathlon is the world’s largest sporting goods retailer, with over 1,700 stores all around the world. We are all delighted sportspeople who have turned our passion into our job, which is: ‘Move People Through the Wonders of Sport.’ Would you like to shape the future of e-commerce in a multinational environment? Are you a real team...
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Marketplace Key Account Manager | Hybrid Work
il y a 4 heures
Lille, France Decathlon Master Account Temps pleinA leading sporting goods retailer in Lille is seeking a Key Account Manager Marketplace to shape the future of e-commerce. You will be responsible for defining performance objectives, managing partnerships, and collaborating with marketing teams. Ideal candidates have at least 2 years of e-commerce experience, are fluent in English and Hungarian, and have a...
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Account Manager
il y a 3 heures
Lille, France Zoho Europe Temps pleinAccount Manager at Zoho Europe Zoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts. We...
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Key Account Manager
il y a 9 heures
Lille, France reesmarx Temps pleinKey Account Manager Vertical Markets Vertical Markets Mining, Oil & Gas, Process Automation Regions Germany and / or France Company Overview Our client is a leading provider of Industrial Ethernet Network solutions, delivering high-speed, secure, and dependable connectivity for automation systems. They design robust networking technologies that enable...
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Account Manager
il y a 4 heures
Lille, France SagitaZ Corp Temps pleinZoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts. We are looking for passionate...
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Account Manager
il y a 2 jours
Lille, Hauts-de-France Zoho Europe Temps pleinZoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts.We are looking for passionate...
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Account Manager
il y a 7 heures
Lille, France Zoho Corporation Europe Temps pleinOverviewJob DescriptionZoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts.We are...
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Account Manager
il y a 1 semaine
Lille, Hauts-de-France Zoho Corporation Europe Temps pleinZoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration, and following your instincts.We are looking for passionate...
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Key Account Manager
il y a 6 heures
Lille, France BYD Europe Temps pleinAbout BYDOur Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.BYD is a leading, high-tech multinational, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy,...
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Junior Account Manager
il y a 1 semaine
Lille, France Anybuddy Temps plein**Qui sommes-nous ?** Anybuddy est une start-up en pleine croissance qui révolutionne la manière dont les sports de raquette sont pratiqués en permettant de réserver facilement des terrains de tennis, de padel, de badminton, de squash et même de pickleball. Nous sommes la plateforme numéro 1 de réservation de terrains de sport de raquette en France....
