Luxury Hotel Guest Experience Manager

il y a 12 heures


Paris, Île-de-France The Peninsula Paris Temps plein

The Peninsula Paris, a luxury hotel situated in the heart of Paris, is seeking a Guest Relations Officer to join its prestigious team.

Key responsibilities include ensuring seamless pre-stay arrangements, efficient check-in processes, and personalized guest experiences. The ideal candidate will possess excellent communication skills, a strong understanding of customer service needs, and a good working knowledge of operational finance procedures.

Requirements include a minimum of 3 years of relevant experience in Front Office Operations within a luxury international property, fluency in English and French, and expertise in a third language desirable.

About The Peninsula Paris

Occupying a meticulously restored and modernized century-old building, The Peninsula Paris offers an unparalleled level of luxury and service. As a Guest Relations Officer, you will be part of a diverse and international team, working towards delivering exceptional guest experiences and exceeding expectations.


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