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Front Desk Ambassador

il y a 1 mois

IssylesMoulineaux, Île-de-France Accor Temps plein

About the Role:

We are seeking a skilled and friendly Front Desk Ambassador to join our team at George Restaurant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming dining experience.

Key Responsibilities:

  • Greet guests with a smile and provide a positive first impression of the restaurant
  • Manage the reservation system, taking guest bookings and accurately recording details
  • Seat guests promptly and appropriately, considering special requests and preferences
  • Communicate with guests regarding wait times, menu information, and restaurant promotions
  • Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
  • Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
  • Monitor and manage the dining room flow, ensuring all guests receive attentive service
  • Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
  • Assist with coordinating private dining events and special occasions
  • Adhere to all health and safety regulations and restaurant policies

Requirements:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Strong interpersonal and problem-solving abilities
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively and collaboratively as part of a team
  • Must hold valid authorization to work in the USA
  • Food Handlers Card and MAST permit required

What We Offer:

  • $21.84/hour
  • Employee travel program offering discounted rates in Fairmont's and Accor worldwide
  • Parking/Commuting Discounts
  • Paid meal breaks with complimentary meals served in our Staff Dining room
  • Medical, Dental, and Vision insurance available to employees and their families. Free base insurance for employee only
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fun, elegant atmosphere with amazing colleagues

Accommodations:

This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS