Front Desk Representative
il y a 4 semaines
At Fairmont St. Andrews, we are seeking a highly motivated and enthusiastic Front Desk Representative to join our Front of House team. As a key ambassador for our resort, you will be responsible for delivering a personalized and luxurious experience to all guests, from arrival to departure.
Key Responsibilities:
- Deliver a warm and welcoming greeting to all guests, providing a smooth and efficient check-in/check-out service.
- Provide assistance with luggage for all guests, ensuring their needs are met and exceeded.
- Assist with all aspects of travel for guests, including bus and taxi reservations.
- Develop strong relationships with repeat and new guests, anticipating their needs and delivering exceptional service.
Requirements:
- A bright, engaging, and warm personality.
- A desire to continually enhance guest experience and provide excellent service.
- High standards of grooming, presentation, and professionalism.
- Highly motivated and ambitious, with a great sense of pride in their work.
- Excellent communication skills and a team player.
What We Offer:
- Staff shuttle service to/from St Andrews.
- Complimentary staff canteen.
- 50% off dining in our Food and Beverage outlets.
- Employee rates for Spa treatments and green fees.
- Access to gym and pool services.
- Growth opportunities and on-the-job training.
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