Front Desk Representative

il y a 4 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

At Fairmont St. Andrews, we are seeking a highly motivated and enthusiastic Front Desk Representative to join our Front of House team. As a key ambassador for our resort, you will be responsible for delivering a personalized and luxurious experience to all guests, from arrival to departure.

Key Responsibilities:

  • Deliver a warm and welcoming greeting to all guests, providing a smooth and efficient check-in/check-out service.
  • Provide assistance with luggage for all guests, ensuring their needs are met and exceeded.
  • Assist with all aspects of travel for guests, including bus and taxi reservations.
  • Develop strong relationships with repeat and new guests, anticipating their needs and delivering exceptional service.

Requirements:

  • A bright, engaging, and warm personality.
  • A desire to continually enhance guest experience and provide excellent service.
  • High standards of grooming, presentation, and professionalism.
  • Highly motivated and ambitious, with a great sense of pride in their work.
  • Excellent communication skills and a team player.

What We Offer:

  • Staff shuttle service to/from St Andrews.
  • Complimentary staff canteen.
  • 50% off dining in our Food and Beverage outlets.
  • Employee rates for Spa treatments and green fees.
  • Access to gym and pool services.
  • Growth opportunities and on-the-job training.

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