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Restaurant Operations Manager
Il y a 2 mois
Paris Society seeks a dedicated Restaurant Operations Manager to oversee the daily activities of our esteemed dining establishment at Abbaye des Vaux de Cernay.
As a key member of our team, you will play a vital role in ensuring exceptional guest experiences and upholding the highest standards of service within our renowned brand.
Your responsibilities will encompass:
- Guiding daily operations, including inventory management and staff coordination to ensure seamless service flow.
- Championing exceptional customer service by fostering a positive and attentive dining environment for all guests.
- Implementing and enforcing departmental procedures to maintain consistency and efficiency across all aspects of restaurant operations.
- Collaborating with management on new projects and initiatives, contributing your expertise to enhance the overall guest experience.
- Addressing customer concerns promptly and effectively, resolving issues with professionalism and empathy.
- Mentoring and training staff members to uphold service standards and cultivate a culture of excellence within the team.
- Cultivating strong relationships with guests, fostering loyalty and repeat business.
- Staying abreast of industry trends and competitor activities to ensure our offerings remain innovative and competitive.
We are seeking an individual who possesses:
- A comprehensive understanding of hygiene protocols and HACCP standards within the food service industry.
- In-depth knowledge of quality standards prevalent in the hospitality sector.
- Strong familiarity with F&B products, service techniques, and operational procedures.
- Proven financial management skills to effectively oversee budgets and resources.
- Proficiency in computer applications relevant to restaurant operations.
Furthermore, we value candidates who demonstrate:
- Exceptional organizational and attention to detail.
- The ability to prioritize tasks effectively and manage multiple responsibilities simultaneously.
- Strong negotiation skills to ensure favorable outcomes in various operational contexts.
- Resilience and physical stamina to thrive in a fast-paced environment.
- Excellent interpersonal and communication skills to build rapport with guests, staff, and management.
