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Key Account Manager
il y a 1 mois
Énergies France, leader mondial du courtage en énergie, recrute un Key Account Manager pour renforcer son équipe commerciale. Ce poste est axé sur la gestion de comptes énergétiques importants et complexes pour les entreprises françaises.
Responsabilités- Fournir un niveau de support direct exceptionnel aux comptes les plus importants et les plus complexes.
- Développer et entretenir des relations pour augmenter la rentabilité.
- Valider les factures et établir des rapports de budget énergétique.
- Identifier et mettre en œuvre des opportunités de réduction de consommation et de coûts.
- Établir et gérer des relations avec un large éventail de fournisseurs, de contractants et de tiers.
- Soutenir les clients avec des services complémentaires comme les travaux sur site, la réduction de la consommation d'eau et d'énergie.
- Respecter des délais stricts.
- Fournir des conseils approfondis et un soutien à nos clients pour divers besoins énergétiques.
- Mener des investigations sur les causes profondes des problèmes de mesure et de facturation.
- Offrir des solutions efficaces et pratiques à une gamme variée de problèmes complexes.
- Autonome avec la capacité de collaborer avec différents départements de l'entreprise.
- Esprit analytique avec la capacité d'analyser les métriques et d'utiliser les informations pour influencer la prise de décision.
- Solides compétences en prise de décision, en résolution de problèmes et en gestion des conflits.
- Esprit stratégique et axé sur les solutions.
- Capacité à prioriser les tâches et à les déléguer lorsque cela est approprié.
- Capacité à agir avec intégrité, professionnalisme et confidentialité.
Conditions requises
- Parler couramment l'anglais.
- Expérience dans la gestion de grands clients commerciaux.
- Antécédents prouvés de fourniture d'un excellent support client.
- Expérience de travail avec des parties prenantes clés.
- Compétences analytiques solides, capables d'identifier et de résoudre clairement des problèmes complexes.
- Communicateur articulé et efficace avec d'excellentes compétences en rédaction, en relations interpersonnelles et en présentation.
- Très organisé, structuré, pragmatique, et flexible au besoin pour respecter les délais.
- Bonne maîtrise de MS Office, en particulier Excel, Word et Outlook.
- Bonne compréhension du marché commercial de l'énergie.
- Perspicace, conscient des dynamiques organisationnelles, avec une expérience de travail dans un environnement commercial complexe.
