CRM Support Specialist
il y a 1 semaine
Job Summary:
We are looking for a CRM Support Specialist to join our team at Apsis - an Efficy company. As a Customer Care Officer, you will be responsible for delivering exceptional customer service and support through various channels.
Key Responsibilities:
- Provide timely and effective solutions to customer inquiries and issues
- Collaborate with internal teams to resolve complex customer problems
- Develop and maintain knowledge of our CRM tools and best practices
- Contribute to the development of standard texts and instruction documents to enhance the customer care process
Requirements:
- Strong communication and problem-solving skills
- Experience with CRM software and Microsoft Office
- A first experience in a similar position in the software/CRM industry is a plus
What We Offer:
- Opportunities for growth and professional development
- A dynamic and supportive work environment
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