Client Engagement Partner

il y a 4 semaines


Paris, Île-de-France Celonis SE Temps plein
About the Role

Celonis is seeking a highly skilled Client Engagement Partner to join our team. As a Client Engagement Partner, you will be responsible for driving customer value and satisfaction by leading extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base.

Key Responsibilities
  • Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives.
  • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering.
  • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
  • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.
Requirements
  • Minimum 15 years of relevant customer success, strategy consulting, or related experience in Industry required.
  • Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations.
  • Strong experience working for or within the Financial Services / Banking space, being familiar with current challenges, strategic direction, and ongoing initiatives.
  • Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence.
What Celonis Can Offer
  • The unique opportunity to work with industry-leading process mining technology.
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more).
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more).

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