Client Engagement Partner
il y a 1 semaine
About the Role:
The Client Value Partner (CVP) is a key addition to our Value Engineering team, playing a crucial role in Celonis' growth strategy. As a CVP, you will spearhead data-driven business transformation with our most strategic customers, leading extensive teams of Celonis experts to ensure customer success and satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders, including C-level executives, to embed Celonis in their strategic objectives.
- Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams.
- Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
- Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.
Requirements:
- Minimum 15 years of relevant customer success, strategy consulting, or related experience in the Industry required.
- Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations.
- Strong experience working for or within the Financial Services / Banking space, being familiar with current challenges, strategic direction, and ongoing initiatives.
- Extensive experience in achieving business objectives through the deployment of software solutions.
- Ability to navigate large global organizations and have the power of persuasion through data, facts, and confidence.
What We Offer:
Celonis SE is a fast-growing tech company, and we offer a dynamic and collaborative work environment. As a CVP, you will have the opportunity to work with senior stakeholders, drive business transformation, and contribute to the growth of our company.
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