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Job Title: Professional Client Relationship Manager
About Us:
We are a prominent regional cooperative bank, a key member of the BPCE Group. With a legacy spanning over two centuries, the Caisse d'Epargne Ile-de-France plays a vital role in financing diverse sectors of the economy and serving various stakeholders within the Île-de-France region, including local authorities, social housing, businesses, institutions, individuals, and professionals.
Our Network:
The Caisse d'Epargne Ile-de-France boasts a comprehensive network of 430 branches and 30 business centers throughout the Île-de-France region, complemented by a Private Bank. We also support the growth of three subsidiaries: Banque BCP, Banque de Tahiti, and Banque de Nouvelle Calédonie.
Our Team:
Our workforce consists of 4500 dedicated professionals who are committed to providing exceptional service to our clients.
Our Mission:
We are dedicated to supporting our 3 million clients and members in all their endeavors.
Our Ambition:
We strive to offer our clients and teams the finest blend of human and digital capabilities, fostering a caring and collaborative environment.
As a significant contributor to regional development, the Caisse d'Epargne Ile-de-France is devoted to sustainable practices aimed at shaping the future. Every euro we collect is reinvested into the local economy to bolster business growth, healthcare initiatives, and infrastructure development.
Job Description:
In this role, reporting to the Client Director, you will serve as the primary point of contact for clients, playing a crucial role in the profitability, management, and expansion of a portfolio of professional clients.
- You will identify prospective clients and expand the network of clients and prescribers.
- Your responsibilities will include prospecting new clients within the defined target market and engaging with these prospects.
- You will manage and enhance a targeted portfolio of clients.
- Your role will involve assessing the situation of professional clients and their needs, balancing the interests of clients with those of the bank.
- You will formalize client relationships, ensuring adherence to risk management and compliance regulations.
- You will execute the commercial action plan to meet established objectives.
- You will establish quality monitoring metrics and provide tailored follow-up to maintain the commercial relationship.
Requirements:
- A Bachelor's or Master's degree, preferably in banking or commercial studies.
- Strong knowledge of banking products and services, sales techniques, and negotiation strategies.
- A drive to exceed performance goals.
- Ability to share expertise in a structured manner, demonstrating commercial dynamism and communication skills to effectively present and advocate for products or services.
- Excellent interpersonal skills, with a focus on ensuring customer satisfaction in all interactions.
Only applications that meet the specified requirements will undergo verification of educational qualifications, professional experience, and relevant documentation.
