Head of Global End Users Services
il y a 2 semaines
We are seeking a highly experienced and skilled professional to lead our Global End Users Services team. As the Head of Global End Users Services, you will be responsible for managing and delivering end-to-end services to our customers across the globe.
Key Responsibilities:- Develop and implement a global strategy for end user services, aligned with the company's overall goals and objectives.
- Manage and lead a team of professionals responsible for delivering end user services, including service desk, workplace, and ITSM services.
- Collaborate with cross-functional teams to ensure seamless delivery of services and support to customers.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Minimum 10 years of experience in a similar role, with a proven track record of delivering end-to-end services.
- ITIL certification and experience with IT service management.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a global company and make a real impact on our customers' lives.
AXA Group is a leading insurance and asset management company, committed to empowering people to live a better life. We are a diverse and inclusive organization, with a strong focus on customer satisfaction and employee engagement. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Head of Global End Users Services
il y a 6 jours
Malakoff, Île-de-France AXA Group Temps pleinJob Title: Head of Global End Users ServicesWe are seeking a highly experienced and skilled professional to lead our Global End Users Services team. As the Head of Global End Users Services, you will be responsible for ensuring the delivery of high-quality services to our end users across the globe.Key Responsibilities:Develop and implement a global strategy...
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