Product Experience Support Specialist
il y a 11 heures
Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). We empower business leaders with software, education, and an engaged community focused on product experience management.
Job DescriptionWe are seeking a Support Engineer to join our growing team in Nantes. As a Support Engineer, you will be part of the Product department and work closely with our clients and partners to investigate highly technical issues and requests.
Key Responsibilities- Investigate and resolve technical issues and requests from clients and partners
- Deliver exceptional support experiences to our customers
- Improve your skillset through training and exposure to other programming languages featured in Akeneo products
- Contribute to the ongoing success of the Support team and help your teammates grow their skills
- 1-2 years of experience in application development or level 3 technical support
- Good knowledge of PHP and comfort with SQL
- Comfort with Linux, VMs, and containerized applications
- Fluency in English and ability to communicate with native speakers at a professional level
- Competitive package and complementary health insurance
- Flexible working hours and hybrid setup (up to 3-4 days per week working from home)
- 33 days paid leave if you are the second parent (instead of 28 days)
- Massage sessions offered regularly and at a reduced price
- Choose between MacOS or Linux
- Personal remote allowance to maximize your home office environment
- Perks & Discounts
- Receive a 50% discount on the transportation pass of your choice
- Comité Social et Economique: Take advantage of our company crèche whether you need a nursery spot (subject to availability), emergency childcare, or care for Wednesdays and school vacations
- Give back to the community with two days per year dedicated to supporting the charities of your choice
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Nantes, Pays de la Loire, France Akeneo: The Product Experience Company Temps plein{"title": "Support Engineer", "description": "About the RoleAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM). We empower business leaders with software, education, and an engaged community all focused on the practice of product experience management.We are looking for a Support Engineer to join our...
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Nantes, Pays de la Loire, France Akeneo: The Product Experience Company Temps plein{"title": "Support Engineer", "description": "About the RoleAkeneo is the product experience (PX) company and global leader in Product Information Management (PIM). We empower business leaders with software, education, and an engaged community all focused on the practice of product experience management.We are looking for a Support Engineer to join our...
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