Fairmont Gold Ambassador

il y a 5 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

Job Summary:

We are seeking a highly skilled and attentive individual to join our team as a Fairmont Gold Attendant. As a key member of our luxury service team, you will be responsible for providing exceptional guest experiences and delivering personalized service to our Fairmont Gold guests.

Key Responsibilities:

  • Provide food and beverage service to Fairmont Gold floors, including setting up and serving breakfast and evening hors d'oeuvres in the Fairmont Gold lounge.
  • Deliver individual coffee and fruit juice orders to Fairmont Gold guest rooms.
  • Control inventories and order supplies for use in Fairmont Gold.
  • Adhere to 'room warming' procedures as detailed in the Fairmont Gold Standards manual.
  • Perform other duties as required.

Physical Aspects of the Position:

  • Constant standing and walking throughout shift.
  • Frequent lifting and carrying up to 30 lbs.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.

Requirements:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.
  • AB Serving It Right Certificate required.

What We Offer:

  • Comprehensive benefits package, including medical, vision, and dental coverage.
  • Defined contribution pension plan with employer matching.
  • Employee travel program with discounts on room rates and food and beverage at Fairmont and Accor properties worldwide.
  • Comprehensive wellness platform for employee mental health and wellbeing support.
  • Learning programs through our Academies to sharpen your skills.
  • Opportunities for career development and national and international promotion.

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