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Customer Service Specialist
Il y a 3 mois
Become a part of our passionate team at La Cordée
As an enthusiastic member of our organization, you will have the chance to:
- Greet customers warmly and assist them with their inquiries and needs.
- Provide expert guidance on the advantages and features of our merchandise, which includes bicycles, cycling accessories, ski gear, and winter apparel.
- Clarify product specifications and maintenance requirements to customers.
- Ensure a high level of customer satisfaction by surpassing their expectations throughout the sales journey.
- Support merchandising efforts and help maintain attractive store displays.
Qualifications:
- Completion of high school education.
- 0-2 years of relevant experience.
- Proficient in French.
- Intermediate proficiency in English (important for assisting English-speaking clientele).
Essential Skills:
- Basic understanding of bicycles, accessories, and apparel.
- Familiarity with skiing (cross-country, backcountry, high-route).
- Strong communication abilities.
- Passion for customer service and excellent interpersonal skills.
- Active engagement in outdoor pursuits.
What We Offer:
- Employee discounts on store purchases.
- Flexible working hours.
- Support programs for employees and their families.
- Generous vacation policy.
- Comprehensive group insurance with 50% employer contribution.
- Exclusive deals from our suppliers.
- Recognition program for long-term employees.
- Additional paid leave options (sick leave, personal leave, outdoor leave).
- Programs to promote work/life balance.
