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Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Experience Manager", "Job Summary": "We are seeking a highly skilled Guest Experience Manager to join our team at Accor. As a key member of our hotel operations team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.", "Responsibilities": "Key Responsibilities:•...
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Il y a 2 mois
Issy-les-Moulineaux, Île-de-France Accor Temps plein{"Job Title": "Guest Experience Agent", "Company Description": "Located in the heart of Khao Lak, Pullman Khao Lak Resort offers a unique blend of luxury and relaxation. With its stunning beachfront location and vibrant local culture, this resort is the perfect destination for those seeking a sophisticated and rejuvenating experience.", "Job Description":...
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Guest Experience Manager
il y a 2 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob PurposeThis position is responsible for the supervision and management of the overall Guest Experience operations by ensuring that all service standards delivery are maintained in accordance to the Hotel's strategic plan and standard.Key ResponsibilitiesParticipate in daily operations meetings to liaise and coordinate closely with support departments...
Guest Experience Coordinator
Il y a 2 mois
**About the Role**
We are seeking a highly skilled and experienced professional to join our team as a Lifestyles Supervisor. As a key member of our team, you will be responsible for crafting exceptional guest experiences that embody the Accor brand.
**Key Responsibilities**
- Develop and implement wellness programs that promote physical and mental well-being among our guests.
- Coordinate and manage guest activities, ensuring seamless execution and exceeding guest expectations.
- Design and implement programs that enhance employee satisfaction, fostering a positive and productive work environment.
- Ensure the workplace environment is safe and healthy through proper maintenance of equipment and facilities.
- Collaborate with other departments to ensure smooth operation of events and activities, providing exceptional service to our guests.
**Requirements**
- Proven experience in event planning or a related field, with a strong understanding of guest experience management.
- Excellent communication and interpersonal skills, with the ability to work cohesively as part of a team with minimal supervision.
- Ability to anticipate and focus attention on guest needs, providing professional and welcoming service.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for professional growth and development, including training and certification programs.
- A dynamic and inclusive work environment that values diversity and promotes a culture of excellence.