Sales Specialist
il y a 2 semaines
About Chisage ESS LTD
Chisage ESS LTD is a leading provider of innovative energy solutions, with a strong focus on research and development. Our headquarters is located in Ningbo City, where we have a team of experienced engineers working on cutting-edge BMS and hybrid inverter technology.
We have a strong presence in the market, with an annual manufacturing capacity of over 5GWh of Li-FePO4 battery packs and more than 100,000 units of inverters. Our product portfolio includes residential inverters, battery packs, C&I hybrid inverters, portable power stations, all-in-one ESS cabinets, and containers ESS.
The Role
As a Sales Specialist, you will be responsible for:
- Escalating technical issues to the relevant parties and following up until the issues are resolved.
- Ensuring all standards and procedures are followed and maintained.
- Providing support and resolving issues related to the usage of standard applications and IT services.
- Preparing and delivering monthly help desk reports.
Ideal Candidate
- You hold a degree or diploma in Computer Science, Engineering, or a related field.
- You have at least 2 years of experience in a B2B Sales or Account Executive role, or in a Helpdesk or Technical Support position.
- You possess excellent communication and interpersonal skills.
- You are detail-oriented and deliver high-quality work.
- You enjoy finding creative solutions to problems.
- You are a self-starter and demonstrate resilience.
- You are willing to undertake 30-60% travel.
What We Offer
- Opportunity to make a positive impact in the industry.
- Opportunity to work with a company that has a solid track record of performance.
- A fantastic work culture that values innovation and reliability.
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