Hospitality Ambassador

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein
{"title": "Dining Room Host", "description": "

Join our team at the Fairmont Olympic Hotel in Seattle and become a part of the Accor family

As a Full Time Host at George Restaurant, you will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience.

Key Responsibilities:

  • Greet guests with a smile and a warm welcome, setting the tone for a memorable dining experience.
  • Manage the reservation system, taking bookings and accurately recording details.
  • Seat guests promptly and efficiently, considering special requests and preferences.
  • Communicate with guests regarding wait times, menu information, and restaurant promotions.
  • Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date.
  • Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover.
  • Monitor and manage the dining room flow, ensuring all guests receive attentive service.
  • Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary.
  • Assist with coordinating private dining events and special occasions.
  • Adhere to all health and safety regulations and restaurant policies.

Requirements:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.
  • Must hold valid authorization to work in the USA.
  • Food Handlers Card and MAST permit required.

Physical Requirements:

This role requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.

Accommodations:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

"}
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