Senior IT Support Specialist

il y a 2 semaines


Paris, Île-de-France Wiser Solutions Temps plein
Job Title: Senior IT Support Specialist

Wiser Solutions, Inc. is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring seamless operation of our network and infrastructure.

Key Responsibilities:
  • Provide expert-level technical support for network administration, troubleshooting, and maintenance
  • Administer and maintain Active Directory, Azure, and AWS services
  • Configure and support Windows Server and workstation environments
  • Assist with Service Desk support services and mentor junior support personnel
  • Develop and implement processes to improve end-user satisfaction
Requirements:
  • Bachelor's degree in Computer Science or Information Technology
  • 7+ years of relevant support and administration experience
  • 2+ years in a senior administrative position
  • Progressive certifications in Cisco, Meraki, Microsoft, and CompTIA
  • Excellent communication skills and strong command of the English language
What We Offer:

Wiser Solutions, Inc. is an Equal Opportunity Employer and offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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