Agent de réservations
il y a 3 semaines
Accor est une entreprise leader dans l'hébergement et les services de voyage. Nous sommes déterminés à offrir des expériences exceptionnelles à nos clients.
Description du posteEn tant qu'Agent de réservations (H/F), vous êtes au cœur de l'expérience client. Vous représentez notre entreprise dès l'accueil du client et êtes responsable de proposer des offres de services exceptionnelles et attrayantes.
Compétences requises- Qualité de service client essentielle
- Maîtrise du logiciel Opera ou équivalent
- Bonne communication et capacité à gérer les conflits
- Maîtrise de l'Anglais, la pratique d'autres langues est un plus
Vous rejoindrez une équipe dynamique et professionnelle qui partage nos valeurs d'inclusion et de diversité. Nous sommes une entreprise inclusive qui ambitionne d'attirer, de recruter et de promouvoir la diversité des talents.
Avantages de l'emploi- Carte collaborateurs offrant des taux réduits chez Accor
- Plan de formations délivrées dans nos Académies
- L'opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde
- La capacité à faire la différence à travers nos activités Ethiques & Responsabilité Sociale des Entreprises, comme Planet 21
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il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinBe the Heart of Our Guest ExperienceAt Accor, we're passionate about creating unforgettable moments for our guests. As a Reservation Agent, you'll play a vital role in making our guests feel welcome and ensuring their stay with us is nothing short of exceptional.What You'll Do:Provide exceptional customer service, responding to all incoming correspondence...
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il y a 4 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionWe are seeking a highly skilled and enthusiastic Reservations Agent to join our team at Accor. As a key member of our Portfolio team, you will be responsible for centrally managing reservations for a portfolio of 4 key Accor properties across Sydney, Melbourne, and Brisbane.Key Responsibilities:Process and input all reservations types using...
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