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Group Sales Manager
Il y a 2 mois
About the Role
We are seeking a highly skilled and experienced Group Sales Manager to join our team at Accor Hotels. As a Group Sales Manager, you will be responsible for booking profitable group business from key accounts, key prospects, and other active accounts in the assigned regions.
Key Responsibilities
- Proactively manage large group sales leads with a peak of 60+ room nights.
- Exceed personal sales goals, monthly, quarterly, and annually, through account development and maintenance.
- Schedule effective sales calls and appointments within assigned markets, participate in prescribed training and special projects, assist in the development and training of sales coordinators, collect market and competitive intelligence to assess and implement strategy and long-term goals.
- Consistently offer prompt, professional, engaging, and friendly service.
- Responsibilities include quoting rates and negotiating group room contracts within established parameters, keeping accurate records of potential customers, and following through on all potential business.
- Coordinate with Convention Services and Catering and/or other hotel departments to ensure delivery of hotel's promised services.
- Utilize Opera Sales and Catering System to track, solicit, book, and follow-up accounts and prepare weekly, monthly, quarterly, and annual reports as required.
- Develop lead sources and rapport with key personnel at Convention and Visitors Bureau, industry partners, and Fairmont Global Sales Offices.
- Maintain active membership in industry-related organizations and associations pertaining to the specific market.
- Support goals, objectives, and philosophies of Fairmont Hotels & Resorts and the Fairmont Olympic Hotel Seattle.
Qualifications
- Must be able to work legally in the US without restriction now or in the future.
- Bachelor's degree, in Hospitality Management, Business Administration, or related field (Master's degree preferred).
- Proven experience as a Group Sales Manager or similar role in a luxury hotel environment.
- Strong leadership skills with a track record of managing and motivating a high-performing sales team.
- Excellent negotiation, communication, and presentation skills.
- Deep understanding of the group sales process, market dynamics, and customer requirements in the luxury hospitality sector.
- Ability to travel as needed and work flexible hours, including evenings and weekends.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant sales management tools.
Physical Aspects of Position
- Must be able to stand on feet throughout the shift, with intermittent periods of walking.
- Must be able to occasionally lift and carry up to 25 lbs at shoulder height.
- Must be able to occasionally push/pull up to 75 lbs.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
