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Il y a 2 mois
At Trust In SODA, we're revolutionizing the way businesses interact through our digital marketplace. We're committed to developing strong partnerships and delivering exceptional service to our clients.
The Onboarding Manager plays a crucial role in ensuring the efficient onboarding of retailers and restaurants onto our platform. This involves coordinating all aspects of onboarding, including documentation, system integration, and training.
Key Responsibilities:- Onboarding Management: Ensure timely onboarding of new partners, coordinating initial contact, documentation, and training.
- Process Improvement: Continuously seek and implement enhancements to streamline the onboarding process.
- Relationship Management: Serve as the main point of contact for new partners, providing support and gathering feedback to drive improvements.
- Training and Support: Develop and deliver training programs, offering ongoing assistance during initial engagement.
- Documentation and Compliance: Manage necessary documentation and ensure compliance with relevant regulations.
- Collaboration and Reporting: Work closely with internal teams to ensure a smooth onboarding experience, and report on key performance indicators to the Head of Operations.
- Experience in a fast-paced environment (scale-up experience is a plus)
- Background in the FoodTech or Ecommerce sectors
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including healthcare
- Opportunities for professional development and advancement within a rapidly growing company.
- Dynamic and inclusive work environment with a focus on teamwork and collaboration.
This role offers a competitive salary of up to €45,000 plus bonus, with a quick one-week turnaround. The interview process will focus on culture fit and competency, and will consist of two stages.