BOUCHERON – Clienteling Manager

il y a 2 semaines

Paris, Île-de-France BOUCHERON S.A.S. Temps plein
Job Description

Position: Clienteling & Projects Manager

Company: BOUCHERON S.A.S.

Location: [Insert Location]

Job Type: Full-time

Start Date: [Insert Start Date]

Schedule: Full-time

Organization: BOUCHERON S.A.S.

Job Summary

We are seeking a highly skilled Clienteling & Projects Manager to join our team at BOUCHERON S.A.S. The successful candidate will be responsible for developing and implementing CRM strategies, managing clienteling applications, and supporting markets in their daily use.

Responsibilities
  • Develop and implement CRM strategies to improve client experience and drive business growth.
  • Manage clienteling applications, ensuring their evolution and proper use by markets.
  • Support markets in their daily use of clienteling tools, providing training and guidance as needed.
  • Collaborate with IT teams to develop and implement new features and functionalities.
  • Collect and prioritize feedback from markets to inform CRM strategy and tool development.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • 4-5 years of experience in CRM development and clienteling application management.
  • Strong analytical and synthesis skills, with ability to communicate complex ideas simply.
  • Excellent relational skills, with ability to work with diverse stakeholders.
  • Fluent English and French language skills.
What We Offer

BOUCHERON S.A.S. offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to building a diverse and inclusive team, and welcome applications from candidates of all backgrounds.

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