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Customer Support Specialist
Il y a 3 mois
Enhance Your Skills with a Dynamic Role in Customer Support
Overview
We are seeking enthusiastic students to join our dedicated team at Samsic Groupe in a part-time capacity as Telecommunications Advisors.
In this role, you will be an integral part of our customer support operations, where your main duties will include:
- Managing both incoming and outgoing communications,
- Identifying and assigning healthcare professionals based on the needs of various establishments,
- Overseeing the scheduling and assignment of healthcare professionals (including managing absences and replacements),
- Ensuring satisfaction for both clients and temporary staff.
These responsibilities will be performed in a collaborative open-space environment.
Candidate Profile
Are you currently pursuing your studies and in search of a flexible job opportunity?
Do you possess strong attention to detail, organizational skills, and adaptability?
Are you a team player who is comfortable handling phone communications?
Can you prioritize tasks effectively?
If this sounds like you, we encourage you to consider this opportunity.
Why Join Us?
- A supportive and enthusiastic team ready to welcome you,
- An engaging work environment,
- Opportunities to work on exciting projects,
- A friendly and inclusive workplace culture,
- Excellent potential for career growth.
Employment Details:
Part-time, permanent position
Working Hours:
3.5 hours daily, with 7 hours on Saturdays (to be scheduled weekly based on availability)
Required Skills:
Experience in telecommunication support, call management, and follow-up processes.
