Team Lead Customer Success
Il y a 2 mois
Shopopop, une entreprise innovante dans le domaine du cotransportage, recherche un Team Lead Customer Success pour rejoindre son équipe de 24 personnes déjà en place. Ce poste est chargé de l'animation et de l'encouragement de l'équipe, ainsi que du suivi de l'activité de l'équipe au quotidien.
Missions- Être le relais entre les collaborateurs et la direction ;
- Organiser et animer les réunions de travail, effectuer le reporting d'activité et/ou de projets ;
- Organiser et assurer la formation des nouveaux entrants ;
- Coacher les équipes déjà en place.
- 4/5 années d'expérience minimum en tant que manager d'équipe ;
- Capacité à communiquer, à écouter et à trancher ;
- Esprit critique et capacité d'analyse ;
- Connaissance de Zendesk et Excel ;
- Capacité à résoudre des problèmes techniques et à optimiser les processus.
- Autonomie et environnement de travail encourageant les prises d'initiatives ;
- Place stratégique dans une organisation en croissance ;
- Cadre forfait jours ;
- 5 semaines de vacances + jours de repos ;
- Forfait Mobilité Durable ;
- Carte Swile ;
- Locaux flambant neufs à Nantes.
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Customer Success Team Member
il y a 5 jours
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il y a 2 semaines
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il y a 3 semaines
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il y a 4 semaines
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il y a 2 semaines
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il y a 2 semaines
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il y a 4 semaines
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Customer Support Specialist
il y a 2 semaines
Nantes, Pays de la Loire, France Lengow Temps pleinAbout the RoleLengow, a leading e-commerce platform, is seeking a skilled Customer Support Officer to join its Customer Success team. As a key member of the team, you will be responsible for providing functional and technical support to merchants, ensuring their satisfaction with the Lengow/Netrivals platform.Main ResponsibilitiesProvide timely and accurate...
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Customer Support Specialist
il y a 2 semaines
Nantes, Pays de la Loire, France Lengow Temps pleinAbout the RoleLengow, a leading e-commerce platform, is seeking a skilled Customer Support Officer to join its Customer Success team. As a key member of the team, you will be responsible for providing functional and technical support to merchants, ensuring their satisfaction with the Lengow platform.Main ResponsibilitiesProvide timely and accurate support to...
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il y a 3 semaines
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il y a 1 mois
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il y a 5 jours
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