Customer Success Manager

il y a 2 semaines


Nantes, Pays de la Loire, France Adevinta Temps plein

At Adevinta, we're committed to delivering exceptional customer experiences through our digital marketplaces.

As a Customer Success Manager - Automotive, you will be responsible for ensuring our customers receive the best possible support for their IT solutions.

Key responsibilities include:

  • Managing the technical hotline and guaranteeing quality of service
  • Providing user support and training to compensate for turnover or poor customer methodology
  • Communicating on bugs and anomalies to improve service quality
  • Contributing to proposals to improve the Support Technician's job

We're looking for someone with 1 year of experience in after-sales service or hotline, active listening techniques, and a strong passion for delivering exceptional customer experiences.


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