Client Satisfaction and Social Responsibility Coordinator
Il y a 2 mois
Job Summary
We are seeking a highly motivated and detail-oriented Mission Manager for Client Satisfaction to join our team at Société Générale Assurances. As a key member of our organization, you will be responsible for improving client satisfaction and promoting social responsibility within our region.
Key Responsibilities
- Analyze client satisfaction data for our region, including three markets (individuals, professionals, and businesses), to identify areas for improvement.
- Contribute to defining axes for improving client satisfaction based on key performance indicators.
- Work with stakeholders to develop action plans to enhance the client experience.
- Meet with regional actors to promote a culture of client orientation.
- Pilot and coordinate the regional social responsibility roadmap and implemented actions.
- Propose and promote local and regional social responsibility initiatives.
- Contribute to internal communication and awareness-raising among colleagues.
About You
We are looking for a student with a Bac+4/5 degree in a related field, such as sustainability or client satisfaction. You should have excellent analytical and communication skills, as well as the ability to work independently and as part of a team.
What We Offer
As a Mission Manager for Client Satisfaction, you will have the opportunity to work with our experienced team and develop your skills in a dynamic and innovative environment. You will also have the chance to contribute to the development of our organization and make a positive impact on our clients and the community.
Why Join Us
Société Générale Assurances is a leading financial institution that values diversity, equality, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background, culture, or identity. We believe that our diversity is a strength and a key factor in our success.
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