Business Travel Consultant
il y a 2 semaines
Business Travel Consultant Job Description
About CISALPINA TOURS SPA
CISALPINA TOURS SPA is a leading travel management company in the Italian market, with over 50 years of experience in providing high-quality travel services. As a Business Travel Consultant, you will play a key role in contributing to the company's success in Paris, France.
Key Responsibilities
- Book and manage business travel arrangements, including flights, rail, hotel, car hire, and taxi reservations.
- Issue tickets, handle changes, cancellations, and refunds.
- Manage the entire inquiry process, from searching for fares and travel options to presenting optimal solutions to clients.
- Research and explore various travel options, from low-cost to round-the-world itineraries.
- Oversee each booking, ensuring client profile details are considered, travel policies are adhered to, and advising on necessary visa requirements.
- Respond to client inquiries and provide excellent customer service.
- Manage travel projects, ranging from individual reservations to large groups.
- Provide alternative options to clients within their travel policy.
Requirements
- Expertise in utilizing a main Global Distribution System (GDS), such as AMADEUS, GALILEO, or SABRE, with a minimum of 2 years of experience.
- Confident clear spoken and written English and French.
- Proficiency in technology products, including Outlook, Word, Excel, PowerPoint, and Google Docs.
- Outstanding geographical and product knowledge of destinations and airlines.
- Strong organizational skills and excellent customer service and communication abilities.
- A passion for travel and a commitment to delivering service excellence.
What We Offer
- Salary based on professional profile and experience, along with group benefits.
- French permanent contract with an initial trial period.
- Full-time position: Monday to Friday, 39 hours per week, distributed on shifts from 8 AM to 8 PM.
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