Business Travel Consultant

il y a 2 semaines


Paris, Île-de-France CISALPINA TOURS SPA Temps plein

Business Travel Consultant Job Description

About CISALPINA TOURS SPA

CISALPINA TOURS SPA is a leading travel management company in the Italian market, with over 50 years of experience in providing high-quality travel services. As a Business Travel Consultant, you will play a key role in contributing to the company's success in Paris, France.

Key Responsibilities

  • Book and manage business travel arrangements, including flights, rail, hotel, car hire, and taxi reservations.
  • Issue tickets, handle changes, cancellations, and refunds.
  • Manage the entire inquiry process, from searching for fares and travel options to presenting optimal solutions to clients.
  • Research and explore various travel options, from low-cost to round-the-world itineraries.
  • Oversee each booking, ensuring client profile details are considered, travel policies are adhered to, and advising on necessary visa requirements.
  • Respond to client inquiries and provide excellent customer service.
  • Manage travel projects, ranging from individual reservations to large groups.
  • Provide alternative options to clients within their travel policy.

Requirements

  • Expertise in utilizing a main Global Distribution System (GDS), such as AMADEUS, GALILEO, or SABRE, with a minimum of 2 years of experience.
  • Confident clear spoken and written English and French.
  • Proficiency in technology products, including Outlook, Word, Excel, PowerPoint, and Google Docs.
  • Outstanding geographical and product knowledge of destinations and airlines.
  • Strong organizational skills and excellent customer service and communication abilities.
  • A passion for travel and a commitment to delivering service excellence.

What We Offer

  • Salary based on professional profile and experience, along with group benefits.
  • French permanent contract with an initial trial period.
  • Full-time position: Monday to Friday, 39 hours per week, distributed on shifts from 8 AM to 8 PM.


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