Accor Reservation Agent

il y a 1 semaine


IssylesMoulineaux, Île-de-France Accor Temps plein

Accommodate with Excellence

As a Reservations Agent at Accor, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your friendly and engaging service will ensure that every guest feels welcome and valued.

Key Responsibilities:

  • Offer exceptional service to guests, ensuring their needs are met and exceeded.
  • Provide accurate and timely information to guests, including room selection and availability.
  • Upsell and promote our property's facilities and services to maximize revenue.
  • Manage room reservations, rooming lists, and accurate information in our system.

Requirements:

  • Guest-focused personality with excellent communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Fluency in English, with additional languages a plus.

What We Offer:

  • Employee benefit card offering discounted rates at Accor properties worldwide.
  • Learning programs through our Academies to develop your skills and grow within the company.
  • Opportunity to make a difference through our Corporate Social Responsibility activities, like Planet 21.

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